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- Tasks: Manage service reception, quote, book, and liaise with customers throughout the repair process.
- Company: Join a friendly, family-run dealership in Tadcaster with a close-knit team.
- Benefits: Permanent, full-time role with competitive hours and a supportive work environment.
- Other info: Flexible hours with opportunities for growth in a fast-paced environment.
- Why this job: Take your automotive career to the next level in a reputable dealership.
- Qualifications: 5+ years as a Service Advisor, strong mechanical understanding, and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced Service Advisor with 5+ years in a dealership service role looking for your next opportunity within a friendly, family-run dealership? We're recruiting on behalf of an established and reputable automotive business based in Tadcaster, situated between Leeds and York.
You’ll be joining a close-knit team that takes pride in delivering outstanding customer service and high-quality workmanship across all makes and models.
- Manage the service reception, including quoting, booking, diary management, and invoicing.
- Meet and greet customers, providing a warm and professional first impression.
- Liaise with customers throughout the repair process, gaining authorisation for additional work where required.
- Complete all service documentation accurately and in line with manufacturer standards.
- Support the parts department with ordering, stock control, sales, and invoicing.
- Assist with vehicle collections and deliveries when needed.
- Maintain effective communication between the service, workshop, and sales teams.
Previous experience in a Service Advisor role is essential and if it is within a franchise dealership environment then this is a bonus!
Strong mechanical understanding and familiarity with vehicle parts.
Excellent communication and customer service skills.
Flexible and able to thrive in a fast-paced, busy environment.
Honest, reliable, and committed to delivering a great customer experience.
Type: Permanent, full-time
Hours - 8am-5pm Mon-Fri plus two in three Saturday mornings 8am-12pm.
If you’re ready to take the next step in your automotive career, apply today or call Autotech Recruit and speak to Faye.
Service Advisor for Immediate Start in York employer: Autotech Recruit Ltd
Contact Detail:
Autotech Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor for Immediate Start in York
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who might know about openings at dealerships. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills and mechanical knowledge. Think of examples from your past experience that showcase how you’ve handled tough situations or delighted customers.
✨Tip Number 3
When you get an interview, don’t just talk about your skills—show your passion for the automotive industry! Share why you love being a Service Advisor and how you can contribute to their team’s success.
✨Tip Number 4
Finally, apply through our website! It’s quick and easy, and we’re always on the lookout for talented individuals like you. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Service Advisor for Immediate Start in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially those 5+ years in a dealership. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and mechanical knowledge!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining our friendly, family-run dealership. Share specific examples of how you've delivered outstanding customer service in the past – we love a good story!
Be Professional Yet Approachable: When writing your application, keep it professional but let your personality shine through. We value honesty and reliability, so don’t hesitate to show us who you are while maintaining a warm tone that reflects our team culture.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Autotech Recruit Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding service processes and vehicle parts. Being able to discuss specific makes and models will show that you're not just experienced but genuinely passionate about the role.
✨Customer Service is Key
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about times when you went above and beyond for a customer, as this will resonate well with the dealership's focus on a friendly, professional atmosphere.
✨Practice Makes Perfect
Run through common interview questions related to the Service Advisor role. Consider questions about managing service reception, handling customer queries, and liaising with different teams. Practising your responses will help you feel more confident during the actual interview.
✨Show Your Team Spirit
Since you'll be joining a close-knit team, it's important to demonstrate your ability to work collaboratively. Share experiences where you've successfully communicated with colleagues or supported other departments, as this will highlight your fit within their family-run dealership culture.