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- Tasks: Manage service reception, quote customers, and ensure smooth communication throughout the repair process.
- Company: Join a friendly, family-run dealership with a strong reputation in Tadcaster.
- Benefits: Earn up to £32,000 p/a plus benefits and enjoy a supportive work environment.
- Why this job: Make a real impact in a thriving workshop while delivering outstanding customer service.
- Qualifications: 5+ years as a Service Advisor, strong mechanical understanding, and excellent communication skills.
- Other info: Flexible hours with opportunities for career growth in a close-knit team.
The predicted salary is between 24000 - 32000 £ per year.
Are you an experienced Service Advisor with 5+ years in a dealership service role looking for your next opportunity within a friendly, family-run dealership? We are recruiting on behalf of an established and reputable automotive business based in Tadcaster, situated between Leeds and York.
This is a hands-on and varied role within a busy, thriving workshop environment. You will be joining a close-knit team that takes pride in delivering outstanding customer service and high-quality workmanship across all makes and models.
Key Responsibilities- Manage the service reception, including quoting, booking, diary management, and invoicing
- Meet and greet customers, providing a warm and professional first impression
- Communicate technical information clearly and confidently
- Liaise with customers throughout the repair process, gaining authorisation for additional work where required
- Complete all service documentation accurately and in line with manufacturer standards
- Support the parts department with ordering, stock control, sales, and invoicing
- Assist with vehicle collections and deliveries when needed
- Maintain effective communication between the service, workshop, and sales teams
- Previous experience in a Service Advisor role is essential and if it is within a franchise dealership environment then this is a bonus!
- Strong mechanical understanding and familiarity with vehicle parts
- Excellent communication and customer service skills
- Enthusiastic, friendly, and professional approach
- Flexible and able to thrive in a fast-paced, busy environment
- Honest, reliable, and committed to delivering a great customer experience
This is a fantastic opportunity to join a respected, family-run dealership where your contribution will be valued and rewarded. Please only apply for this position if you have previous service advisor experience.
Location: Tadcaster (commutable from Leeds, York, Selby, and surrounding areas)
Type: Permanent, full-time
Hours: 8am-5pm Mon-Fri plus two in three Saturday mornings 8am-12pm
Salary: Up to £32,000 p/a
If you’re ready to take the next step in your automotive career, apply today or call Autotech Recruit and speak to Faye.
Service Advisor Experience Required in Tadcaster employer: Autotech Recruit Ltd
Contact Detail:
Autotech Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Experience Required in Tadcaster
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who might know about openings at dealerships. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific vehicle issues and how you would handle customer queries. This shows you're not just a people person but also know your stuff!
✨Tip Number 3
When you get an interview, make sure to ask questions about the team and the dealership culture. This not only shows your interest but helps you gauge if it’s the right fit for you too. Remember, it’s a two-way street!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Service Advisor Experience Required in Tadcaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially if you've worked in a dealership before. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical understanding and customer service prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our friendly, family-run dealership. Share specific examples of how you've delivered outstanding customer service in the past – we love a good story!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Highlight your key achievements and relevant experience without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Autotech Recruit Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially if you've worked in a franchise dealership before. Be ready to discuss specific vehicle parts and service processes, as this will show your expertise and confidence in the role.
✨Customer Service is Key
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about situations where you went above and beyond for a customer, as this will highlight your commitment to providing a great experience.
✨Practice Your Communication Skills
Since you'll be communicating technical information to customers, practice explaining complex concepts in simple terms. This will help you demonstrate your ability to liaise effectively with clients and keep them informed throughout the repair process.
✨Show Enthusiasm and Team Spirit
This role is all about being part of a close-knit team, so let your enthusiasm shine through during the interview. Share examples of how you've collaborated with colleagues in the past and express your eagerness to contribute to a friendly, family-run environment.