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For Companies At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a fast-paced environment.
- Company: Join a dynamic automotive team in Plymouth with a focus on customer service.
- Benefits: Enjoy discounts, eye tests, and a cycle to work scheme.
- Why this job: Be the go-to person for customers and help them keep their vehicles in top shape.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 22000 - 33000 £ per year.
Overview
Service Advisor
Basic Salary – Up to £27,500
OTE – Up to £32,000
Location – Plymouth
Benefits – Discount Vouchers, eye tests, and cycle to work scheme.
Responsibilities
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans
Skills and Qualifications
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Previous experience Upselling
- Full manual UK Driving Licence
If you are interested in this Service Advisor position, please contact Liam @ Auto Skills and quote job number: 51215
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Service Advisor employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience and how you can upsell services effectively. Confidence is key!
✨Tip Number 3
Stay sharp on the systems! Brush up on your knowledge of Kerridge, 1 link, or Pinnacle systems. Being familiar with these DMS systems will give you an edge during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, so don’t miss out. It’s the best way to ensure your application gets noticed by the right people.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. We want to see how your skills match up with the job description, so don’t be shy about showcasing your knowledge of DMS systems like Kerridge or Pinnacle.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your upselling experience and how you can contribute to our team in Plymouth.
Show Off Your Customer Service Skills: As a Service Advisor, customer interaction is key. In your application, give examples of how you've gone above and beyond for customers in the past. We love seeing that passion for service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge, 1 Link, or Pinnacle systems. Being able to discuss your experience with these DMS systems will show that you're ready to hit the ground running.
✨Showcase Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. This could be through specific scenarios where you identified customer needs and recommended additional services or products.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Think of times when you went above and beyond for a customer, as this role is all about ensuring customer satisfaction while managing bookings efficiently.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
