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For Companies At a Glance
- Tasks: Manage service bookings and ensure top-notch customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer care.
- Benefits: Enjoy a competitive salary, employee discounts, and a referral scheme.
- Why this job: Be part of a team that values your hard work and offers growth opportunities.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Full manual UK driving licence needed; great chance to enhance your career!
The predicted salary is between 32000 - 35000 £ per year.
Service Advisor
Basic Salary: £32,000 depending on experience
OTE: £35,000
Location: Attleborough
Benefits
- Refer a Friend Scheme
- Birthday & Long Recognition
- Employee Discounts
- Discounts on Servicing & Parts
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Qualifications
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Must Have Full manual UK Driving License – Subject to drivers check.
Apply
If you are interested in this Service Advisor position, please contact Kieran @ Auto Skills and quote job number: 52414
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Service Advisor employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of DMS systems like Kerridge or Pinnacle, and be ready to discuss your upselling experience. Show them you’re not just a candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the right role for you.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Service Advisor with us.
Tailor Your Experience: Make sure to highlight your previous experience as a Service Advisor. We love seeing how your skills with systems like Kerridge or Pinnacle can benefit our team, so don’t hold back on those details!
Upselling Skills Matter: Since upselling is part of the gig, share specific examples of how you've successfully upsold in the past. This will show us that you know how to maximise opportunities and enhance customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Show Off Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and suggested additional services or products that enhanced their experience.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share stories that highlight your ability to handle customer queries and complaints effectively, as this role is all about ensuring customer satisfaction.
✨Get Familiar with the Company
Research the car dealership and its services before the interview. Knowing their offerings and any current promotions can help you tailor your responses and demonstrate your genuine interest in the position.
