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- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer care.
- Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
- Why this job: Be the go-to person for customers and help them keep their cars in top shape.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
- Other info: Exciting environment with potential for growth and development.
The predicted salary is between 28000 - 35000 £ per year.
Service Advisor
Basic Salary – £28,500
OTE – £35,000
Location – Colchester NO WEEKENDS!!
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans
Skills and Qualifications
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Previous experience Upselling
- Full manual UK Driving Licence
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If you are interested in this Service Advisor position, please contact Kieran @ Auto Skills and quote job number: 51729
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Service Advisor employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Service Advisors, like how you handle customer complaints or upselling services.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, bring along examples of your previous work or achievements. This could be anything from customer feedback to sales figures that highlight your upselling success.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let's get you that Service Advisor position!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about becoming a Service Advisor with us.
Tailor Your Experience: Make sure to highlight your previous experience as a Service Advisor. We love seeing how your skills align with what we need, so don’t be shy about mentioning your knowledge of DMS systems like Kerridge or Pinnacle!
Upselling Skills Matter: Since upselling is part of the gig, share specific examples of how you've successfully upsold in the past. This will show us that you know how to maximise customer satisfaction while boosting sales.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge, 1 Link, or Pinnacle systems. Being able to discuss your experience with these DMS systems will show that you're not just a good fit for the role, but that you can hit the ground running.
✨Show Off Your Upselling Skills
Prepare some examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and suggested additional services. This will demonstrate your ability to drive sales and enhance customer satisfaction.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share stories that highlight your ability to handle customer inquiries and resolve issues efficiently. Remember, the role is all about ensuring customers leave happy!
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions for Service Advisors, and practice articulating your thoughts clearly. This will help you feel more confident and prepared when it’s time for the real deal.
