At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a fast-paced environment.
- Company: Family-run business with a supportive and friendly atmosphere.
- Benefits: Competitive salary, 25 days holiday, car benefit scheme, and uncapped earnings.
- Why this job: Join a dynamic team and enhance your customer service skills while earning great rewards.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Opportunity for career growth in a thriving automotive industry.
The predicted salary is between 27000 - 35000 £ per year.
Overview
Service Advisor – Basic Salary: From £27,000, OTE: Up to £35,000, uncapped, Location: Wakefield
Benefits
- 25 days\’ holiday + bank holidays
- Car benefit scheme
- Family run
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans
Qualifications
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Previous experience Upselling
- Full manual UK Driving Licence
If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 50592
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Service Advisor employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your upselling techniques. Think of examples from your past experience where you successfully upsold services or products. This will show potential employers that you’ve got the skills they’re looking for!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings that suit your skills and interests. Tailor your approach to each company to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for their Service Advisor position.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. We want to see how you've used systems like Kerridge or similar, so don’t hold back on those details!
Show Off Your Skills: When writing your application, emphasise your upselling skills. We love candidates who can demonstrate their ability to boost sales and enhance customer satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge, 1 Link, or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Showcase Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and suggested additional services or products that enhanced their experience.
✨Understand the Role
Familiarise yourself with the responsibilities of a Service Advisor. Be ready to discuss how you would manage service bookings and ensure customer satisfaction while efficiently loading the workshop.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.