Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service bookings and ensure top-notch customer satisfaction in a car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer service.
- Benefits: Enjoy a competitive salary, no weekends, and a supportive work environment.
- Why this job: Be part of a team that values your skills and offers growth opportunities.
- Qualifications: Experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Work Monday to Friday, 8am to 6pm, with excellent career progression.
The predicted salary is between 32000 - 40000 £ per year.
Basic Salary: £32,000 OTE: £40,000
Hours: Monday - Friday 8am till 6pm
Location: Feltham
Benefits: NO WEEKENDS
Are you an enthusiastic, team player, hard working Senior Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Senior Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
- Overseeing the Service Team.
- Maintaining a high level of customer service score.
Skills and Qualifications of a Senior Service Advisor:
- Must have previous experience as a Service Advisor or Senior Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Senior Service Advisor position, please contact @ Auto Skills and quote job number: 53252.
Senior Service Advisor employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Senior Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Kerridge, 1 link, or Pinnacle systems, as well as your upselling techniques. We want you to shine when discussing how you can maintain high customer service scores and efficiently manage workshop bookings.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are genuinely excited about the role and the company, so let that passion for being a Senior Service Advisor come across.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're keen and professional, which is exactly what they want in a Senior Service Advisor.
We think you need these skills to ace Senior Service Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about becoming a Senior Service Advisor with us!
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor or Senior Service Advisor. We love seeing how your skills align with our needs, so don’t be shy about showcasing your upselling successes and customer service achievements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your qualifications and experiences without unnecessary fluff. Remember, we’re busy too!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've maintained high customer service scores in previous roles. Think about specific situations where you went above and beyond to meet customer needs, as this is crucial for a Senior Service Advisor.
✨Upselling Techniques
Be ready to discuss your upselling strategies. Have a few success stories in mind where you effectively upsold services or products, as this will demonstrate your ability to drive revenue for the dealership.
✨Team Player Attitude
Since you'll be overseeing the service team, highlight your teamwork skills. Share experiences where you collaborated with others to achieve common goals, showing that you can lead while still being a supportive team member.