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For Companies At a Glance
- Tasks: Manage service bookings and enhance customer experience while upselling services.
- Company: A leading UK car dealership with a focus on customer satisfaction.
- Benefits: Competitive salary, OTE up to £32k, free MOTs, and service discounts.
- Why this job: Join a dynamic team and boost your career in the automotive industry.
- Qualifications: Experience in a similar role and familiarity with DMS systems like Kerridge.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 24000 - 27000 £ per year.
A UK-based car dealership is seeking a motivated Service Advisor to manage service bookings and customer needs. The ideal candidate will have experience in a similar role, with familiarity in DMS systems like Kerridge, and a proven track record of upselling services.
This position offers a basic salary of £24,000 to £27,000 with an OTE of up to £32,000, plus various employee benefits including free MOTs and service discounts.
Service Advisor - Upsell & Customer Experience (OTE £32k) in Mold employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Upsell & Customer Experience (OTE £32k) in Mold
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your upselling skills and customer service experience. Prepare examples of how you've successfully managed customer needs in the past – it’ll make you stand out!
✨Tip Number 3
Stay updated on industry trends! Familiarise yourself with the latest in DMS systems like Kerridge and any new services that dealerships are offering. This knowledge will not only impress your potential employer but also help you provide better service to customers.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Service Advisor gig. Plus, applying directly through us means you’ll be in the loop for any updates and tips we share along the way.
We think you need these skills to ace Service Advisor - Upsell & Customer Experience (OTE £32k) in Mold
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially any upselling achievements. We want to see how you've managed service bookings and met customer needs in previous roles.
Showcase Relevant Skills: Mention your familiarity with DMS systems like Kerridge. If you’ve got any specific examples of how you’ve used these systems to improve customer experience, share them with us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about customer service and how you can contribute to our team. Make it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge. Familiarity with these systems will show the interviewer that you're ready to hit the ground running and can manage service bookings efficiently.
✨Showcase Your Upselling Skills
Prepare specific examples of how you've successfully upsold services in previous roles. This could be through customer interactions or by identifying needs during service appointments. Highlighting these experiences will demonstrate your ability to contribute to the dealership's revenue.
✨Customer Experience is Key
Think about how you can enhance the customer experience. Be ready to discuss strategies you've used in the past to ensure customer satisfaction, as this role heavily relies on managing customer needs effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the dealership's approach to customer service and upselling. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.
