At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer care.
- Benefits: Enjoy free MOTs, discounts on services, and health perks like eye tests and dental treatments.
- Why this job: Be part of a team that values your hard work and offers great rewards for longevity.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 27000 £ per year.
Basic Salary - £24,000 to £27,000
OTE - £32,000
Location - Gloucester
Benefits:
- Free MOTs and Discount on Services
- Car Discounts for Staff
- Longevity Rewards
- Free Eye Test, Dental and Therapy Treatments
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving Licence.
If you are interested in this Service Advisor position, please contact Ryan McArthur @ Auto Skills and quote job number: 49355.
Service Advisor in Mold employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Mold
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your answers. We want you to shine when discussing your experience with DMS systems and upselling techniques.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let your passion for customer service and the automotive industry come through. They’ll love seeing that energy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated team players like you to join us in making customers happy.
We think you need these skills to ace Service Advisor in Mold
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your upselling abilities and any relevant DMS system knowledge.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the dealership. Let us know why you’re the perfect fit and how you can contribute to our team’s success.
Show Off Your Customer Service Skills: As a Service Advisor, customer interaction is key. In your application, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who genuinely care about customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of the DMS systems like Kerridge or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Show Off Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you turned a simple service into a more comprehensive package, as this is key for the role.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share stories that highlight your ability to handle customer queries and ensure satisfaction, as this is crucial in a Service Advisor position.
✨Ask Smart Questions
Prepare thoughtful questions about the dealership's service department and its goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success.