At a Glance
- Tasks: Manage customer bookings, inspections, and insurance claims in a busy Bodyshop environment.
- Company: Dynamic automotive company with a focus on career development.
- Benefits: Competitive salary, uncapped earnings, ongoing training, and a great work-life balance.
- Other info: Enjoy structured development and long-term career progression opportunities.
- Why this job: Join a supportive team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive roles and strong customer service skills required.
The predicted salary is between 32000 - 36000 £ per year.
Location: Maidstone
Salary: OTE up to £42,000 (uncapped) | Basic £32,000 - £36,000 DOE
Job Type: Full-Time, Permanent
Hours: 42 hours per week - Monday to Thursday 8:00am - 5:00pm, Friday 8:00am - 4:30pm
Looking for a role where your automotive experience, customer service skills and estimating knowledge can be properly recognised? This permanent Bodyshop Advisor and Estimator position offers an uncapped earning potential of up to £42,000, alongside structured development and the opportunity to build a long-term career within a busy automotive environment. With consistent Monday to Friday working hours and an early finish on Fridays, this is an opportunity to achieve a strong work-life balance while working as part of an established aftersales and bodyshop team.
WHAT'S IN IT FOR YOU?
- Basic salary of £32,000 - £36,000 depending on experience
- Uncapped OTE up to £42,000
- Monday to Friday working pattern
- Ongoing training and development
- Opportunity to develop your automotive knowledge and experience
- Long-term career progression within the industry
THE ROLE
This is a varied customer-facing position combining Bodyshop Advisor, Service Advisor and Estimator responsibilities. You will be responsible for managing customers throughout the repair process while supporting estimating, insurance claims and the day-to-day coordination of Bodyshop repairs.
Key responsibilities include:
- Managing customer bookings, enquiries and repair appointments from initial contact through to vehicle handover.
- Carrying out vehicle inspections and preparing accurate Bodyshop repair estimates.
- Managing insurance claims and liaising with insurers, engineers and customers regarding repair authorisations.
- Providing regular repair updates while ensuring customer expectations are effectively managed.
- Coordinating vehicle assessments and working closely with technicians and Bodyshop colleagues to maintain an efficient workflow.
- Monitoring repair progress and supporting the achievement of productivity and quality standards.
- Sourcing and ordering non-franchise parts while liaising with suppliers regarding pricing and availability.
- Maintaining accurate repair records, estimates and customer documentation.
ABOUT YOU
- Previous experience as a Bodyshop Advisor, Bodyshop Estimator, Service Advisor, Vehicle Damage Assessor or similar automotive position.
- Strong knowledge of Bodyshop repair processes and vehicle estimating.
- Experience dealing with insurance claims and repair authorisations is highly desirable.
- Excellent customer service, communication and relationship-building skills.
- Strong administration and organisational ability with excellent attention to detail.
- Comfortable managing multiple tasks within a busy Bodyshop environment.
- A professional, positive and team-focused approach.
Bodyshop Advisor & Estimator in Maidstone employer: autoskills-uk
Autoskills-Uk is an excellent employer for HGV Technicians, offering a modern workshop environment in Burgess Hill that is equipped with the latest technology. With a strong focus on employee growth and a supportive team culture, you will benefit from competitive salaries, overtime pay, and a comprehensive benefits package including annual leave and a pension scheme, making it a rewarding place to advance your career.
