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For Companies At a Glance
- Tasks: Manage customer bookings and enhance satisfaction while promoting additional services.
- Company: Leading automotive service provider in the UK with a vibrant work culture.
- Benefits: Basic salary of £28,000 with an OTE of £38,000.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in customer service, strong communication skills, and a full UK driving licence.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 28000 - 38000 £ per year.
A leading automotive service provider in the UK is seeking an experienced Service Advisor to manage customer service bookings and enhance customer satisfaction. This role involves directly interacting with clients, addressing complaints, and promoting additional services.
Successful candidates will possess:
- Previous experience in a similar position
- Strong communication skills
- A full UK driving licence
The position offers a basic salary of £28,000 with an OTE of £38,000, all in a vibrant and busy service environment.
Upsell-Driven Service Advisor | £38k OTE in Bushey employer: autoskills-uk
Contact Detail:
autoskills-uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Upsell-Driven Service Advisor | £38k OTE in Bushey
✨Tip Number 1
Get to know the company inside out! Research their services, values, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, try role-playing scenarios with a friend. It’ll help you feel more confident when addressing complaints or upselling services.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Upsell-Driven Service Advisor | £38k OTE in Bushey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how you've managed customer bookings and enhanced satisfaction in previous roles. Use keywords from the job description to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can upsell additional services. Keep it engaging and personal – we love to see your personality come through.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experiences where you’ve successfully resolved complaints or interacted with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at autoskills-uk
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the services offered by the company. Familiarise yourself with common customer queries and complaints, as well as upselling techniques that can enhance customer satisfaction.
✨Showcase Your Communication Skills
During the interview, demonstrate your strong communication skills by actively listening and responding thoughtfully. Use examples from your previous experience to illustrate how you've effectively handled customer interactions and resolved issues.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to handle a difficult customer or upsell a service. Practising these situations beforehand can help you feel more confident and showcase your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to customer service and how they measure customer satisfaction, which will demonstrate your commitment to enhancing the customer experience.
