IT Manager

About AutoRek: AutoRek is a financial data management platform enabling companies to streamline and automate complex and high-volume data management and controls processes. Our customers range from innovative FinTech start-ups to many of the UK and the world’s largest and established banks, asset managers and insurance companies. Digital data and financial transaction volumes are growing exponentially, this combined with increasing regulatory obligations is driving the demand for improved efficiencies, better control, and management of risk across the financial services industry. The AutoRek platform meets these demands and more and that is why we continue to be a leading player in the market.

We are looking for an experienced IT Manager to lead and develop our internal IT function, ensuring our systems, services and support model are secure, reliable, scalable and aligned to the needs of a growing technology business. This is a hands-on management role, combining team leadership, operational ownership and technical delivery. You will manage the IT team, oversee day-to-day IT support and infrastructure operations, and drive improvements across our Microsoft, Azure, identity, end-user computing, security and asset management environments. You will work closely with stakeholders across the business to ensure IT services support business objectives, improve operational efficiency, strengthen security controls and provide a high-quality experience for our people. This is an excellent opportunity for someone who enjoys leading a technical team while remaining close to the technology, continuously improving processes, maturing controls and helping shape the future direction of the internal IT estate.

Requirements

• Experience managing or mentoring an IT team.
• Significant experience in IT, infrastructure, end-user computing or systems support role.
• Strong experience managing Microsoft 365, EntraID and hybrid identity environments.
• Good working knowledge of Azure services, ideally including Azure Virtual Machines, Azure Firewall, Azure Networking, Azure Site Recovery and Azure Sentinel.
• Strong Windows system administration experience, including Active Directory and Windows Server.
• Experience managing IT support processes, ticket queues, prioritisation and service delivery.
• Understanding of ITIL principles and practical experience applying them in an operational IT environment.
• Strong scripting experience, particularly PowerShell. Bash experience would also be beneficial.
• Strong understanding of identity and access management, endpoint management, security controls and asset management.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Comfortable working in a hands-on capacity while also providing leadership, structure and direction to the team.

Desirable:

• Experience with automation tooling such as Terraform, Azure DevOps or Ansible.
• Database administration experience, particularly MS SQL.
• Internal network design, implementation and management experience.
• Experience setting up and managing office wired and wireless networks.
• Experience setting up and managing office internet access and secure inter-office communications.
• Experience improving IT governance, operational controls, documentation and audit processes.
• Experience supporting a growing SaaS, technology or financial services business.
• Linux experience.

The successful candidate must be able to travel regularly to either our Glasgow office, G1 1RE, or our Edinburgh office, EH12 5HD.