Workshop Controller in Swindon

Workshop Controller / Aftersales Advisor Main Dealer Automotive

We are seeking an experienced Workshop Controller or someone with Automotive Aftersales Advisory experience to join a busy main dealer workshop. This is an exciting opportunity for a candidate looking to take ownership of workshop operations, maximise revenue, and lead a skilled team.

In this role, you will be responsible for:

• Leading and motivating a team of up to 12 technicians, ensuring high performance and a positive workshop culture

• Maximising hours sold and revenue per transaction while maintaining quality and adherence to the EVHC process

• Monitoring work in progress, managing job allocations, and ensuring productivity targets are met

• Overseeing parts ordering, stock availability, and supplier relationships

• Supporting management in achieving the highest possible customer satisfaction (CSI) scores

• Using dealer management systems (CDK, Keyloop, Kerridge, or similar) to accurately track and report workshop activity

The ideal candidate will have:

• Proven experience in workshop management, Aftersales Advisory, or Automotive Service leadership

• Strong problem-solving and decision-making skills

• In-depth knowledge of automotive maintenance, repairs, and EV/Hybrid vehicles