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- Tasks: Manage incoming bookings and coordinate vehicle appointments for our alloy wheel department.
- Company: Join one of the UK's largest independent S.M.A.R.T repair companies.
- Benefits: Competitive salary of £30,000, Monday to Friday hours, and full training provided.
- Why this job: Be the main point of contact for customers and make a real impact in a dynamic team.
- Qualifications: Customer service experience and proficiency in Microsoft Office required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 30000 - 30000 £ per year.
We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies. With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful office team at our Head Office in Orpington.
The Job:
- Monday – Friday
- 08:00 – 17:30
- £30,000
- Orpington BR6
Duties:
- A successful candidate will be responsible for incoming bookings at our Orpington Bodyshop for the alloy wheel department.
- Managing incoming bookings via phone, email, and WhatsApp
- Acting as a main point of contact for customers and car dealerships that we work with
- Scheduling and coordinating vehicle appointments efficiently
- Entering Customer Repair Bookings on our Computer System - Full training will be given.
- Recording and logging condition of vehicles upon arrival
- Coordinating and managing hire cars where required with insurance customers
- Liaising with our Diamond Cut Wheel division and all technicians for different processes either on the telephone, face-to-face or their tablet.
- Provide support to the wider team to ensure smooth daily operations
- Assisting and completing estimates for customers / dealerships, taking payments, speaking with customers face to face.
Experience:
- Microsoft Office
- Customer service
- Email management
Requirements:
- Valid full UK driving licence – Need to drive to get to us (Country Lane)
- Right to work in the UK
- Strong customer service
- Good time keeper
- Basic maths and English required
- Been in previous customer facing roles
- Great attention to detail
- Can work in a fast paced environment
- Quick learner
APPLY NOW for immediate consideration.
Alloy Wheel Bookings Coordinator employer: Automotive Repair Systems
Contact Detail:
Automotive Repair Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alloy Wheel Bookings Coordinator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you apply through our website, mention something specific about us that resonates with you.
✨Tip Number 2
Practice your phone skills! Since you'll be managing bookings via phone, it’s crucial to sound confident and friendly. Try mock calls with friends to get comfortable before the real deal.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've handled tough situations or gone the extra mile for customers. We love hearing about your experiences!
✨Tip Number 4
Be ready to demonstrate your organisational skills! Think of ways you've managed multiple tasks efficiently in the past. We want to see how you can keep our operations running smoothly!
We think you need these skills to ace Alloy Wheel Bookings Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous roles that involved managing bookings or appointments. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Alloy Wheel Bookings Coordinator role. Be sure to mention your attention to detail and ability to work in a fast-paced environment.
Show Off Your Communication Skills: Since you'll be the main point of contact for customers and dealerships, it's crucial to demonstrate your communication skills. Whether it's in your CV or cover letter, let us know how you handle customer interactions effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Automotive Repair Systems
✨Know the Company
Before your interview, take some time to research the company. Understand their services, especially in the S.M.A.R.T repair sector, and be ready to discuss how you can contribute to their success. This shows genuine interest and helps you connect with the interviewer.
✨Showcase Your Customer Service Skills
As an Alloy Wheel Bookings Coordinator, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've excelled in customer service. Highlight your ability to handle inquiries via phone, email, and WhatsApp effectively.
✨Demonstrate Your Organisational Skills
This role requires efficient scheduling and coordination. Be ready to discuss how you manage your time and organise tasks. You might even want to bring a simple example of how you’ve successfully juggled multiple responsibilities in a previous job.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and attention to detail. Think about scenarios where you had to log information accurately or coordinate with different teams. Practising these responses will help you feel more confident during the interview.