At a Glance
- Tasks: Maximise service sales and ensure customer satisfaction in a dynamic dealership environment.
- Company: Join a leading automotive dealership with a focus on teamwork and customer care.
- Benefits: Competitive salary, bonus scheme, employee discounts, and comprehensive training.
- Other info: Enjoy free onsite parking and a supportive work culture.
- Why this job: Be a key player in the automotive industry and drive success through exceptional service.
- Qualifications: Customer service experience and a passion for the automotive sector.
The predicted salary is between 45000 - 45000 £ per year.
Senior Service Advisor - Staffordshire
Job description
Senior Service Advisor
This collaborative role is one of the most important roles within the Dealership.
Utilising your exceptional upselling and communication skills with your technical mindset to drive success through the workshop, you will work with the Technicians to achieve targets and customer satisfaction as priority.
Hours of work: Monday to Friday 8.300 am to 6 pm and Saturdays on a rota.
Benefits
- Competitive salary, commission and bonus scheme.
- Employee discount.
- In house training programme.
- Manufacture training
Key responsibilities as a Senior Service Advisor
- Ensure that you maximise all service sales opportunities by using professional selling techniques.
- Record customer requirements and details accurately on our bespoke Company system.
- Record vehicle details and service histories accurately and effectively operate a customer follow up system.
- Ensure that the customer is fully informed of all products and services available.
- Sell additional products, services and repair work in a professional manner.
- Effectively operate a service department loading system.
- Carry out promotional work as directed.
- Assist the Service Manager when he is out of the business.
Required skills as a Senior Service Advisor
- Knowledge and understanding of working within a customer role.
- Passion for the automotive industry.
- IT and computer literate and ability to use various company systems.
- Excellent communication skills.
- Well organised and ability to manage workload.
Perks of the job
- Competitive salary plus BONUS .
- Employee discount.
- Manufacturer and In house training programmes.
- Free onsite parking.
- #J-18808-Ljbffr
Senior Service Advisor in Burton upon Trent employer: Automotive Recruitment Consultants Ltd
Automotive Recruitment Consultants Ltd is an exceptional employer, offering a dynamic work culture in Kidderminster where your sales skills can truly shine. With uncapped earnings potential, comprehensive training, and a supportive team environment, employees are encouraged to grow and excel in their careers while enjoying benefits like a company car and generous leave. Join us to be part of a rewarding journey in the automotive industry, where your contributions are valued and recognised.
Contact Details:
Automotive Recruitment Consultants Ltd Recruitment Team
