Service Advisor - Car Dealership

Job Title: Service Advisor – Prestigious Car Brand Location: Stockton-on-Tees, TS18 3RB Salary: £29,999 basic salary + bonus – OTE £37,000-£40,000 (uncapped) Full Time and Permanent Monday to Friday – 8.00am-6.00pm (1 hour lunch) Role will involve working Saturday mornings on a rota Basis which is currently 1 in 4 but which will eventually move to 1 in 6. Saturday working is paid as overtime. Our client is a well-established automotive retailer representing prestigious car Brands across the country They are now actively looking to recruit for a Service Advisor for their premium and luxury car dealership in Stockton-on-Tees. To be a Service Advisor, it is essential that you hold a full UK drivers’ licence. What does the role of Service Advisor involve? You’ll be providing estimates, booking and scheduling service/repair work for our clients customers You will advise a recommended course of action and accurately invoice for work carried out You will keep our customers fully informed of all available extras, accessories and value products, maximising the opportunity to up sell What do you need to succeed as a Service Advisor? Background in customer service, sales and a keen interest in the automotive industry Previous service advisor experience with a car dealership Awesome organisation/admin skills and experience using computer systems Upselling experience as well as being comfortable in fast-paced environment The ability to maintain customer service levels whilst meeting KPI’s and deadlines IT Literate, our client use ‘Pinnacle’ systems / software, so familiarity with Pinnacle would be ideal but it is not essential Benefits 23 days holiday + bank holidays Bonus / Commission Pension Scheme Your birthday off as an extra holiday Paid day off every year to volunteer for a charity of your choice High Street Discounts Referral Scheme Tailored training and endless career growth opportunities To apply for this role please submit your full and up to date CV to Jonathan at Pybus Recruitment #J-18808-Ljbffr