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- Tasks: Join our team to provide top-notch customer service and administrative support.
- Company: ACE, a dynamic company offering motor vehicle inspection services since 1993.
- Benefits: Free parking, potential for permanent role, and subsidised healthcare after two years.
- Why this job: Gain valuable experience in a supportive environment with full training provided.
- Qualifications: Strong communication skills and a good telephone manner are essential.
- Other info: Enjoy a smart casual dress code and 20 days holiday plus bank holidays.
The predicted salary is between 12 - 13 £ per hour.
We are looking for an assertive, quick learning individual to join our small but busy team of Customer Service agents / Administrators. The right person will have an excellent telephone manner, good keyboard skills, work well within a team as well as independently and have good language and people skills.
Full training will be provided on site on how to work with our bespoke database.
BENEFITS- Free on site parking
- Temporary for 12 months, possibly leading to permanent position
- Monday to Friday
- Government workplace pension scheme
- Subsidised company health care after 2 years
20 days per year, plus bank holidays.
DRESS CODESmart Casual
REMUNERATIONStarting at national minimum wage
REQUIREMENTS- Previous call center experience preferred but not essential
- Excellent telephone manner and good people skills
- Strong communicator in English with excellent grammar
- Good keyboard skills would be advantageous
ACE is a small, dynamic, privately owned company that opened in 1993 and provides the United Kingdom with valuable motor vehicle inspection services.
Job TypesFull-time, Temporary
Contract length12 months
Pay£12.21-£12.58 per hour
Expected hours40 per week
ExperienceCall centre: 1 year (required)
Work LocationIn person
Customer Service/Admin Assistant in Antrim employer: Automotive Consulting Engineers Ltd
Contact Detail:
Automotive Consulting Engineers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Admin Assistant in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ACE and their services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your telephone skills by role-playing with a friend. This will help you feel more confident when handling calls during the interview process.
✨Tip Number 3
Show off your people skills! During the interview, be sure to highlight any experiences where you've successfully dealt with customers or worked in a team. We want to see how you connect with others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to jump into the role.
We think you need these skills to ace Customer Service/Admin Assistant in Antrim
Some tips for your application 🫡
Show Off Your People Skills: Since we're looking for someone with great people skills, make sure to highlight any relevant experience in your application. Whether it's customer service or teamwork, let us know how you connect with others!
Nail That Telephone Manner: Your telephone manner is key for this role! In your application, mention any previous call centre experience or situations where you've had to communicate effectively over the phone. We want to see that you can handle calls like a pro!
Keep It Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point—just like we do in our busy team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Automotive Consulting Engineers Ltd
✨Know the Company
Before your interview, take some time to research ACE and their services. Understanding their mission and values will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Communication Skills
Since this role requires excellent telephone manners and people skills, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to customer service.
✨Highlight Relevant Experience
Even if you don’t have direct call centre experience, think about any roles where you've had to communicate effectively or manage customer queries. Be ready to share specific examples that demonstrate your ability to learn quickly and work well in a team.
✨Dress Smart Casual
Remember, first impressions count! Since the dress code is smart casual, aim for a polished look that reflects professionalism while still being comfortable. This shows that you respect the company culture and are serious about the opportunity.