At a Glance
- Tasks: Manage onboarding processes and ensure compliance with industry regulations.
- Company: Join a reputable automotive compliance company focused on growth and innovation.
- Benefits: Competitive salary, private healthcare, life insurance, and extra annual leave.
- Other info: Collaborate with cross-functional teams and engage with senior leadership.
- Why this job: Shape the future of onboarding in a dynamic and impactful role.
- Qualifications: Experience in onboarding, risk, compliance, or financial services is essential.
The predicted salary is between 30000 - 40000 £ per year.
Automotive Compliance plays a critical role in ensuring organisations operate responsibly within a highly regulated financial and consumer environment. It encompasses adherence to regulatory frameworks such as FCA requirements for consumer credit, ensuring customers receive clear, fair and transparent information throughout the vehicle purchase and finance journey.
This is a great opportunity for an experienced Onboarding & Due Diligence Officer to use their industry experience in an influential role, playing a pivotal part in shaping a scalable, compliance-first onboarding process during a period of accelerated automotive sector growth. The role holder will play a key role in supporting the company’s rapid growth by ensuring every new dealer, partner, supplier, or stakeholder undergoes a rigorous onboarding process anchored in compliance.
Combining financial services due diligence with automotive-specific regulatory awareness, you will promote a culture of risk management and sustainable compliance across our operations. Our partners are what make our business possible and this role will enable you to create a seamless process, engaging with partners to welcome them into the ACL network.
Please note - you must have previous experience in onboarding, risk and compliance, financial crime or general due diligence within financial services - experience in automotive regulation is a strong advantage but not essential.
Key Responsibilities- Manage end-to-end onboarding of new partners and suppliers, ensuring completion of due diligence checks in line with both FCA standards and automotive industry regulations.
- Develop and streamline onboarding processes—documenting procedures, setting timelines, and tracking outcomes through structured frameworks.
- Building and maintaining strong client relationships, via telephone, MS Outlook and MS Teams calls.
- Building client files and documentation, reviewing submissions from clients and validating these against regulatory and internal procedures.
- Approving or rejecting applications based on the onboarding policies and procedures.
- Keeping up to date with regulatory changes and requirements.
- Communicating with clients to obtain missing documentation or data.
- Updating and maintaining client records in the company’s database.
- Assisting with internal audits and regulatory inquiries from the FCA and ICO.
- Coordinate and work together with internal teams—including compliance, risk, IT and sales—to support control improvements and address gaps.
- Be the main point of contact for onboarding queries and process management, meeting required SLA’s and ensuring stakeholders are updated along the onboarding journey.
- Maintain onboarding documentation, audit files, risk assessments, and system logs in accordance with FCA, Data Protection Act, and other industry requirements.
- Conduct periodic audits and quality assurance reviews of onboarding files, escalating findings and recommending corrective actions.
- Provide support and guidance to internal stakeholders on due diligence standards and updates in financial and non-financial misconduct.
- Involvement in wider compliance due diligence and monitoring activities and reporting into senior management.
- Providing support and direction to the onboarding dealer partners, ensuring a welcoming client experience into the ACL network.
- You must have previous experience in onboarding, risk and compliance, financial crime or general due diligence within financial services - experience in automotive regulation is a strong advantage but not essential.
- General understanding of onboarding processes for firms in Financial Services.
- Experience of working within Consumer Credit and/or General insurance and/or working within an Appointed Representative network would be an advantage.
- Working knowledge of MS applications and systems such as Monday.com/Salesforce would be beneficial.
- Strong analytical and risk-assessment abilities.
- Attention to detail with high accuracy in documentation.
- Excellent interpersonal and communication skills.
- Confident in stakeholder engagement.
- Certifications such as ICA certificate in Governance, Risk & Compliance, ICA Specialist Certificate in AML, or similar would be an advantage.
- Join a reputable company, scaling for growth and the ability to shape the onboarding process for the future.
- Collaborate with cross-functional teams to set industry-leading standards for due diligence and compliance.
- Engage directly with senior leadership to influence risk frameworks and onboarding governance.
- Support and development opportunities are available for the right candidate.
- 5-day working week, remote working considered, Head Office is based in Gloucester.
- Competitive Salary based on experience.
- Private healthcare.
- Life insurance.
- Company pension scheme.
- Additional annual leave – one extra day for every two years’ service (up to 5 days).
- Company events and incentives.
Onboarding Officer in Cheltenham employer: Automotive Compliance Ltd
Automotive Compliance is an exceptional employer, offering a dynamic work environment where you can significantly impact the onboarding process within a rapidly growing sector. With a strong focus on compliance and risk management, employees benefit from collaborative cross-functional teams, opportunities for professional development, and a supportive culture that values each individual's contributions. Located in Gloucester, the company provides competitive salaries, private healthcare, and additional leave benefits, making it an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Onboarding Officer in Cheltenham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Automotive Compliance Ltd looking for candidates who are engaged and informed.
We think you need these skills to ace Onboarding Officer in Cheltenham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Automotive Compliance Ltd. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Automotive Compliance Ltd
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Automotive Compliance Ltd’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
