At a Glance
- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical expertise.
- Company: Join The AA, a supportive and inclusive team dedicated to helping others.
- Benefits: Enjoy 23 days annual leave, pension contributions, and discounts on various services.
- Other info: Flexible shifts with opportunities for career progression and personal development.
- Why this job: Make a real difference in people's journeys while developing your skills in a dynamic environment.
- Qualifications: Full Category C driving licence and confidence with technology required.
The predicted salary is between 30000 - 40000 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA. This includes a location allowance.
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: CT15 7JW. To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Recovery Driver – Dover in Wootton employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver – Dover in Wootton
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about scenarios where you've demonstrated calmness under pressure or solved problems on the spot.
✨Tip Number 3
Show off your tech skills! Since you'll be using new technology, be ready to discuss your experience with it. Highlight any relevant tools or systems you've used in previous roles to reassure them you're up for the challenge.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Recovery Driver – Dover in Wootton
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your full Category C (HGV Class 2) driving licence and any other relevant qualifications. We want to see your technical expertise shine through, so don’t hold back on sharing your experience with vehicle recovery!
Emphasise Your People Skills: As a Recovery Driver, you’ll be the calm in the storm for our customers. Share examples of how you've supported others in stressful situations. We love seeing empathy and resilience in action!
Flexibility is Key: Mention your willingness to work varied shifts, including evenings and weekends. We appreciate candidates who understand that breakdowns don’t stick to a schedule, so show us you’re ready to roll with it!
Apply Through Our Website: We encourage you to complete our short online application directly on our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Familiarise yourself with common roadside issues and how to solve them. This will not only show your expertise but also your confidence in handling various situations.
✨Show Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how to communicate calmly and reassuringly. Think about examples from your past where you've helped someone in a tough spot, as this will demonstrate your ability to connect with people.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work varied shifts, including weekends and holidays. Highlight any previous experience you have with flexible working hours, as this shows you're ready to adapt to the demands of the job.
✨Research The AA
Take some time to learn about The AA's values and mission. Understanding their commitment to exceptional service and their focus on pushing for better will help you align your answers with what they’re looking for in a candidate.