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- Tasks: Deliver top-notch roadside support for Volkswagen vehicles with cutting-edge tools.
- Company: Join The AA, representing two iconic brands in motoring.
- Benefits: Competitive salary, generous holiday, van and tools provided from Day 1.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Make a real impact by ensuring customer satisfaction and confidence.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
The predicted salary is between 41480 - 50000 £ per year.
Drive Prestige, Deliver Excellence
Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting‑edge technology with customer‑first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it’s your chance to deliver a high‑calibre experience that keeps customers moving with confidence.
What You’ll Do:
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer‑specific tools and diagnostics
- Take complete ownership of the customer experience, from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped VWG van, tools, and uniform
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life
Who You Are:
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points)
What You’ll Get:
- A competitive base salary of £41,480 (includes location allowance), with realistic OTE of £50,000+, designed to reward dedication and skill in a high‑performing team
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots—and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician – Watford employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician – Watford
✨Tip Number 1
Get to know the company inside out! Research The AA and Volkswagen, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brands.
✨Tip Number 2
Practice your communication skills! As a technician, you'll need to explain complex issues in simple terms to customers. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace VWG Dedicated Technician – Watford
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Volkswagen and The AA shine through. We want to see how much you value delivering excellence and customer satisfaction—so share any relevant experiences that highlight your passion for the automotive industry!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific skills and qualifications mentioned in the job description. We’re looking for NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair, so don’t forget to highlight that and any other relevant experience that makes you a perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the ideal candidate for the Volkswagen Dedicated Technician role. Remember, we want to know how you can deliver that high-calibre customer experience!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our team. Don’t miss out on this iconic opportunity!
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Volkswagen vehicles. Familiarise yourself with the latest diagnostic tools and manufacturer-specific procedures. This will not only show your expertise but also your commitment to delivering excellence.
✨Customer-Centric Mindset
Since this role is all about providing a top-notch customer experience, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure satisfaction every time.
✨Show Off Your Communication Skills
Excellent communication is key in this role. Prepare to demonstrate how you explain technical issues to customers in a way they can understand. Practice articulating your thoughts clearly and confidently, as this will help build trust with both the interviewer and future customers.
✨Flexibility is Key
With the shift patterns and standby hours mentioned, be prepared to discuss your availability and how you can adapt to the needs of the job. Highlight any previous experiences where you’ve had to be flexible and how that benefited your team or customers.