At a Glance
- Tasks: Deliver top-notch roadside support for Volkswagen vehicles with cutting-edge tools.
- Company: Join The AA and represent iconic brands in the motoring world.
- Benefits: Competitive salary, 23 days holiday, van, fuel, and 24/7 support.
- Other info: Flexible hours and a fully equipped van to start and end your day at home.
- Why this job: Make a real impact by providing excellent customer service and technical expertise.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
The predicted salary is between 42725 - 50000 € per year.
Business Area Reference: VRD01820
Contract Type: Full Time
Location: North East London
Closing Date: 31-01-2027
Company Description/ Business Unit: Volkswagen Dedicated Technician – Drive Prestige, Deliver Excellence. Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.
What You’ll Do:
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics.
- Take complete ownership of the customer experience, from arrival to completion of the repair.
- Combine technical skill with excellent communication to ensure customer satisfaction every time.
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs.
- Start and end your day at home with a fully equipped VWG van, tools, and uniform.
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life.
Who You Are:
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair.
- Confident, independent, and customer focused.
- Holds a full UK Cat B licence (max 6 points).
What You’ll Get:
- A competitive base salary of £42,725, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team.
- 23 days holiday + bank hols (rises with service).
- Van, fuel, uniform, boots—and breakdown cover from Day 1.
- Up to 7% pension, life assurance, 24/7 GP & EAP support.
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician – North East London employer: Automobile Association
The AA is an exceptional employer, offering a unique opportunity for Volkswagen Dedicated Technicians in North East London to work with two prestigious brands while enjoying a supportive and dynamic work culture. With competitive salaries, comprehensive benefits including a fully equipped van and flexible working hours, as well as opportunities for personal and professional growth, employees are empowered to deliver excellence and ensure customer satisfaction in every interaction.
StudySmarter Expert Advice🤫
We think this is how you could land VWG Dedicated Technician – North East London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a VWG Dedicated Technician role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance work related to vehicle maintenance and repair. This not only boosts your skills but also shows potential employers that you're passionate about the field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to the technician role. Think about how you can showcase your technical skills and customer service experience—this is key for impressing at The AA!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace VWG Dedicated Technician – North East London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering top-notch service and being part of the Volkswagen family.
Tailor Your CV:Make sure your CV is tailored to the VWG Dedicated Technician role. Highlight your NVQ Level 3 qualifications and any relevant experience that showcases your technical skills and customer focus.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re the perfect fit for the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The AA.
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Familiarise yourself with Volkswagen's specific tools and diagnostics, as well as common issues that might arise with their vehicles. This will show that you're not just a technician, but someone who understands the brand and its customers.
✨Customer Service is Key
Since this role involves delivering a high-calibre customer experience, think about examples from your past where you've excelled in customer service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will be crucial for the interview.
✨Show Your Independence
The job requires a confident and independent approach, so be prepared to talk about times when you've taken ownership of a task or project. Highlight your ability to work autonomously while still being a team player, as this balance is essential for success in this role.
✨Be Flexible and Ready
With the shift range and standby hours mentioned, it's important to convey your flexibility. Discuss your availability and willingness to adapt to different working hours. This shows that you're committed to meeting the needs of the business and its customers, which is a big plus in the eyes of the interviewer.
