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- Tasks: Deliver top-notch roadside support for Volkswagen vehicles with cutting-edge tools.
- Company: Join The AA, representing iconic brands in the motoring world.
- Benefits: Competitive salary, 23 days holiday, van and tools provided from Day 1.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Make a real impact by ensuring customer satisfaction and confidence on the road.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
The predicted salary is between 40753 - 40753 £ per year.
Drive Prestige, Deliver Excellence
Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.
What You’ll Do:
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
- Take complete ownership of the customer experience, from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped VWG van, tools, and uniform
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life
Who You Are:
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points)
What You’ll Get:
- A competitive base salary of £40,753 (includes location allowance), with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots—and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician – Luton employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician – Luton
✨Tip Number 1
Get to know the company inside out! Research Volkswagen and The AA, their values, and what makes them tick. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how you’d handle customer interactions or technical challenges. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows you’re keen on the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace VWG Dedicated Technician – Luton
Some tips for your application 🫡
Show Your Passion for the Brand: When you're writing your application, let your enthusiasm for Volkswagen and The AA shine through. We want to see how much you care about delivering top-notch service and being part of these iconic brands.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We’re looking for someone who can combine technical expertise with excellent customer service, so don’t hold back on showcasing those abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This will help us see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Familiarise yourself with Volkswagen-specific tools and diagnostics, as well as common issues that might arise in their vehicles. This will show that you're not just a technician, but someone who understands the brand and its customers.
✨Customer Service is Key
Since this role is all about delivering a high-calibre customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will be crucial in your interview.
✨Show Your Independence
The job requires a confident and independent approach, so be prepared to talk about times when you've taken ownership of a task or project. Highlight your ability to work autonomously while still being a team player, as this balance is essential for success in this role.
✨Be Flexible and Ready to Adapt
With the shift patterns and standby hours mentioned in the job description, it's important to demonstrate your flexibility. Share any experiences where you've had to adapt to changing circumstances or schedules, showing that you're ready for anything that comes your way.