At a Glance
- Tasks: Support customers through their breakdown journey and recommend the right solutions.
- Company: Join The AA, one of the UK's most trusted brands.
- Benefits: Enjoy free breakdown membership, discounts, and a supportive work environment.
- Other info: Great career growth opportunities and a fun, energetic workplace.
- Why this job: Make a real difference while developing your sales skills in a dynamic team.
- Qualifications: Motivated individuals with strong communication and relationship-building skills.
The predicted salary is between 26116 - 32000 £ per year.
Location: Oldbury
Salary: £26,750.04
Contract: Full time - permanent - Site based
Hours: 40 hours per week, rotational shifts between Monday - Sunday between 07:00 - 21:00
Are you motivated by targets, driven by success and passionate about helping customers? At The AA, every conversation is an opportunity to make a difference. As a Sales Advisor, you'll speak with customers, understand their needs and recommend the right products and solutions to give them complete peace of mind. This is more than just a sales role - it's an opportunity to build a rewarding career with one of the UK's most recognised and trusted brands. You'll receive industry-leading training, ongoing coaching and the chance to earn through our performance incentive scheme while developing your sales skills in a supportive, high-performing team.
Benefits:
- Free AA breakdown membership from day 1
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you great discounts on healthcare, shopping, tech vouchers, holidays, and more
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- 25 days annual leave, with the ability to buy holiday
- Access to employee inclusivity awareness networks
- Worksave pension scheme with up to 7% employer contribution
- Plus, so much more!
What the role involves:
- Supporting our customers via telephone through their breakdown journey, understanding their situation and identifying their needs for the right solution
- Achieve and exceed individual and team sales targets through inbound and outbound customer conversations.
- Engaging with Customers and building confidence to deliver outstanding customer outcomes on every call
- Identifying customer needs to ensure the correct products are promoted to them whilst resolving all queries
- Pushing for better by using resources, tools and systems available to offer the best customer outcome
- Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service
We're looking for someone to become:
- A motivator - you'll be motivated to meet goals and remain determined to achieve
- A socialiser - you'll adapt your behaviour to develop effective relationships and be energised by social interaction
- A self-starter - you'll be proactive taking pride and ownership in your work
- A composed operator - you'll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively
Tyres Customer Advisor employer: Automobile Association
The Automobile Association in Southampton is an exceptional employer, offering a unique opportunity for Mobile Mechanics to work independently while receiving comprehensive training and support. With a strong focus on employee growth and inclusivity, the company provides guaranteed earnings and an attractive benefits package, making it a rewarding place to build your career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Tyres Customer Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Tyres Customer Advisor at Automobile Association, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Automobile Association. Tailor your message to explain why you’re drawn to them and how you can contribute as a Tyres Customer Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Tyres Customer Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Automobile Association:When writing your cover letter, make sure to tailor your message specifically for Automobile Association. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Automobile Association
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Automobile Association that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Automobile Association that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Automobile Association’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
