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- Tasks: Lead complex personal injury claims and negotiate fair settlements.
- Company: Join the AA, a trusted UK brand with diverse services.
- Benefits: 25 days leave, pension scheme, discounts, and career development.
- Why this job: Make a real impact in a high-profile role within a supportive team.
- Qualifications: Extensive experience in motor insurance claims and strong negotiation skills.
- Other info: Inclusive culture valuing diversity and offering excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Oldbury(hybrid 3x per week in the office)
Employment Type: Full time- permanent
Hours: 37.5 hours per week
Join a Market-Leading Team Making a Real Impact
Think the AA is just about roadside assistance? Think again. As one of the UK’s most trusted brands, we offer a wide range of services from Home and Motor Insurance to Financial Services, Driver Training, and Car Care. Our mission is to keep Britain moving, and we’re looking for passionate professionals to help us do just that.
Joining our Senior Large Loss Team means stepping into a critical role at the heart of the insurance industry. You’ll be part of a high performing team managing complex, high-value personal injury claims, ranging from £100,000 to over £1 million. These include serious injuries such as brain trauma, amputations, and other life-changing conditions.
#LI-CL1 #LI-Hybrid
This is the job
This is your chance to make a meaningful difference in a market-leading company, while advancing your career in a dynamic, collaborative, and supportive environment. You’ll be a driving force in shaping outcomes for both our customers and the business. This is a high-profile role where your expertise will truly matter.
As a Senior Large Loss Handler, you’ll be at the forefront of some of the most complex and high-value motor personal injury claims in our company. This is more than just case management—it’s about making a real difference for our customers and the business.
What will I be doing?
- Leading Complex Investigations: You’ll take ownership of intricate personal injury claims, applying your expertise to assess liability, quantum, and indemnity with precision and care
- Building Reinsurer Relationships: Play a key role in managing reinsurer-reportable claims, supporting audits and contributing to presentations that showcase our expertise
- Driving Strategic Outcomes: Use your commercial insight and tactical thinking to resolve claims efficiently balancing cost, speed, and fairness
- Owning Your Portfolio: Manage your caseload proactively, staying ahead of deadlines and service level agreements while maintaining full control of each claim’s lifecycle
- Negotiating with Confidence: Engage with third parties to secure fair and cost-effective settlements using your negotiation skills to protect both customer interests and business outcomes
What do I need?
- Extensive motor insurance claims handling experience
- Proven success managing personal injury claims valued between £500k–£1m
- Strong understanding of litigation, Civil Procedure Rules, and rehabilitation codes
- Commercial awareness and sound decision-making skills
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
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Senior Large Loss Handler Oldbury employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Large Loss Handler Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about roles like the Senior Large Loss Handler. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since this role involves engaging with third parties, practice articulating your approach to securing fair settlements. We want you to shine!
✨Tip Number 3
Showcase your expertise in managing high-value personal injury claims during interviews. Use specific examples from your experience to demonstrate how you've successfully handled complex cases—this will set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Large Loss Handler Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Large Loss Handler role. Highlight your extensive motor insurance claims handling experience and any specific achievements in managing high-value personal injury claims. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can make a real impact at The AA. Don’t forget to mention your understanding of litigation and your commercial awareness—these are key for us.
Showcase Your Negotiation Skills: In your application, be sure to highlight your negotiation skills. We’re looking for someone who can engage confidently with third parties to secure fair settlements. Share examples of past successes to demonstrate your capability in this area.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Automobile Association
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of personal injury claims, especially those valued between £500k and £1m. Be ready to discuss specific cases you've handled, focusing on your approach to assessing liability and quantum.
✨Showcase Your Negotiation Skills
Prepare examples that highlight your negotiation prowess. Think about times when you secured fair settlements for clients while balancing the interests of the business. This will demonstrate your ability to protect both customer interests and business outcomes.
✨Understand the Bigger Picture
Familiarise yourself with the AA's mission and values. Be prepared to discuss how your role as a Senior Large Loss Handler contributes to keeping Britain moving. Showing that you align with their goals can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of cases you'll be handling, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
