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- Tasks: Help drivers in need by diagnosing and fixing vehicle issues on the roadside.
- Company: Join the AA, the UK's largest motoring organisation, known for its commitment to customer care.
- Benefits: Enjoy flexible hours, a company van, free breakdown cover, and up to 23 days holiday.
- Why this job: Be a superhero for drivers, making a real difference while developing your skills in a supportive environment.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence with 6 points or less required.
- Other info: Diversity is valued here; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.
Top performers can earn upwards of OTE £60,000!
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover fromday one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You\’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll need :
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
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Roadside Rescue Mechanic – Plymouth employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic – Plymouth
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what makes us tick will help you align your answers during the interview, showcasing how you can embody our commitment to customer service and support.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've solved problems in the past. Highlighting your technical expertise and ability to think on your feet will impress us during the assessment.
✨Tip Number 3
Showcase your communication skills by preparing to explain complex mechanical issues in simple terms. This is crucial for ensuring our customers feel safe and informed, so practice how you would convey this information clearly.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift work. Since the role involves working evenings, weekends, and bank holidays, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Roadside Rescue Mechanic – Plymouth
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Roadside Rescue Mechanic position. Tailor your application to highlight how your skills and experiences align with what the AA is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include any relevant experience that showcases your technical expertise and problem-solving abilities, as these are crucial for the role.
Showcase Your Customer Service Skills: Since you'll be the friendly face of the AA, it's important to demonstrate your communication skills and ability to delight customers. Provide examples of how you've effectively communicated with clients or resolved issues in previous roles.
Complete the Application Form Carefully: Whether you choose to apply with or without a CV, ensure that all sections of the application form are filled out accurately. If applying without a CV, clearly list your most recent experience and qualifications to give a comprehensive view of your background.
How to prepare for a job interview at Automobile Association
✨Show Your Diagnostic Skills
As a Roadside Rescue Mechanic, you'll need to demonstrate your ability to diagnose and solve problems effectively. Prepare examples of past experiences where you successfully identified and fixed vehicle issues, showcasing your technical expertise.
✨Emphasise Customer Communication
Since you'll be the friendly face of the AA, it's crucial to highlight your communication skills. Be ready to discuss how you've explained complex technical information to customers in an understandable way, ensuring they feel safe and informed.
✨Demonstrate Independence and Teamwork
This role requires both self-starter qualities and the ability to work as part of a team. Share instances where you've worked independently to resolve issues, as well as times when collaboration was key to success.
✨Be Prepared for Shift Work
The job involves working shifts, including evenings and weekends. Show your flexibility and willingness to adapt to different schedules by discussing any previous experience with shift work or your approach to maintaining work-life balance.
