Responsible AI Lead

Location: London (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance

We’re Supercharged – And This Is Just the Beginning. The AA is entering a bold new era with AI at the wheel. We’re building a dedicated AI capability, and we’re looking for passionate pioneers to shape what comes next. We’ve recently replatformed onto a modern data stack, unlocking access to one of the UK’s richest datasets—from detailed vehicle fault histories to real‑time connected car telemetry. Now, we’re turning that data into intelligent systems that keep Britain moving. This is your chance to be part of something new. Something exciting. Something that matters. Ready to join the AA+AI journey?

This is the job At the AA, we’re using AI to help millions of people keep moving. As our Responsible AI Lead, you’ll play a pivotal role in ensuring that our AI solutions are developed and deployed safely, ethically, and responsibly. Sitting at the heart of our AI function, you’ll define and lead the AA’s Responsible AI strategy, balancing innovation with risk, governance with delivery, and regulation with real‑world impact. This is a hands‑on leadership role with influence across Engineering, Product, Legal, Security, and Data Protection, helping teams move fast while doing the right thing. If you’re passionate about shaping how AI is used responsibly at scale, and you enjoy working collaboratively in complex environments, we’d love to hear from you.

What will I be doing?

• Define, implement, and continuously improve the AA’s Responsible AI strategy, ensuring AI solutions are safe, ethical, and compliant while enabling innovation
• Design and run AI impact and risk assessment processes, owning governance frameworks, policies, and the Model Risk Register
• Partner with engineering and product teams to embed Responsible AI guardrails, controls, and monitoring into AI development and deployment
• Chair cross‑functional forums to oversee higher‑risk AI use cases, enabling timely, well‑informed decisions that support delivery
• Monitor emerging AI regulations and advise on compliance approaches, engaging with regulators and external stakeholders where needed
• Lead Responsible AI training and cultural change, providing thought leadership that influences organisational strategy and best practice

What do I need?

• Experience in AI governance, compliance, risk, or legal advisory, with the ability to work effectively with technical teams
• Strong understanding of AI risks across machine learning, generative AI, and emerging agentic systems, with practical mitigation approaches
• Knowledge of data protection, technology law, and AI ethics, applied in real-world, complex environments
• Confidence balancing innovation and risk, and turning principles into actionable guidance
• Excellent stakeholder engagement skills, including influencing senior leaders
• Familiarity with modern AI development lifecycles and cloud‑based AI platforms

Additional information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.