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- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive team dedicated to helping others on the road.
- Benefits: Enjoy 23 days annual leave, pension contributions, and discounts on various services.
- Other info: Flexible shifts with opportunities for growth and a diverse, inclusive workplace.
- Why this job: Make a real difference in people's journeys while developing your career.
- Qualifications: Must have a CE or C licence and live within 25 miles of the depot.
The predicted salary is between 35000 - 41000 £ per year.
We are continually looking for skilled drivers to join The AA's recovery driver team; at the moment we do not currently have a vacancy in this specific area. If you are interested in pursuing a career with us, we encourage you to still apply via the link below and we will be in touch should a suitable opportunity arise in the future.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
- On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
- Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off.
- Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
- Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
- Depot Postcode: WR4 9UE
To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot. As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong. To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Recovery Driver – Worcester employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver – Worcester
✨Tip Number 1
Don’t wait for a vacancy to pop up! If you’re keen on joining The AA as a Recovery Driver, apply through our website anyway. We love proactive folks who take the initiative!
✨Tip Number 2
When you get that interview invite, prep like a pro! Brush up on your technical skills and think about how you can showcase your calmness under pressure. Remember, we want to see how you handle those tricky roadside situations.
✨Tip Number 3
Flexibility is key in this role, so be ready to chat about your availability during the interview. Show us you’re willing to adapt to the rolling roster and tackle those unexpected breakdowns with a smile!
✨Tip Number 4
Finally, don’t forget to highlight your customer service skills! As a Recovery Driver, you’ll be the calm in the storm for our members, so share any past experiences where you’ve made a difference in someone’s day.
We think you need these skills to ace Recovery Driver – Worcester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about becoming a Recovery Driver with us at The AA. Share your experiences and how they relate to the job.
Tailor Your CV: Make sure your CV is tailored to the Recovery Driver position. Highlight relevant skills and experiences that match what we’re looking for, like your technical expertise and problem-solving abilities. This helps us see you as a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the ideal candidate. Use bullet points if it helps to make your skills stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re in the loop for any future opportunities. We can’t wait to hear from you!
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle recovery. Understand the common issues drivers face and how to resolve them. This will show that you're not just a driver, but someone who can handle roadside challenges with confidence.
✨Show Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how to communicate calmly and reassuringly. Think about examples from your past where you've helped someone in a tough situation, as this will demonstrate your ability to connect with customers.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work varied shifts, including weekends and holidays. Highlight any previous experience you have with flexible working hours, as this will show that you understand the demands of the role.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or the types of vehicles you’ll be working with. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.