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- Tasks: Be the friendly face of roadside recovery, helping customers in need.
- Company: Join the UK's largest motoring organisation, known for its reliability and support.
- Benefits: Enjoy competitive pay, free breakdown cover, and a generous holiday allowance.
- Why this job: Make a real difference by helping others while developing your skills in a supportive environment.
- Qualifications: Must have a full driving category C licence; CE licence is a plus.
- Other info: Access to development programmes and a diverse, inclusive workplace culture.
The predicted salary is between 35000 - 41000 £ per year.
As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
Depot Postcode: M17 1AN
- Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service)
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You\’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology- training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us.
Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment.
As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.
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Recovery Driver – Trafford Park employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver – Trafford Park
✨Tip Number 1
Familiarise yourself with the AA's values and customer service approach. As a Recovery Driver, you'll be the face of the brand, so understanding how they prioritise customer care will help you align your responses during interviews.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or experiences where you've successfully resolved issues will demonstrate your problem-solving abilities to the hiring team.
✨Tip Number 3
Network with current or former employees of the AA. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your interview.
✨Tip Number 4
Prepare for shift work discussions by being ready to explain your flexibility and willingness to adapt to various schedules. Highlighting your readiness to work evenings, weekends, and holidays will show your commitment to the role.
We think you need these skills to ace Recovery Driver – Trafford Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Recovery Driver role. Emphasise your driving qualifications, customer service skills, and any experience in roadside assistance or similar fields.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping customers and your problem-solving abilities. Mention specific examples of how you've successfully handled challenging situations in the past.
Highlight Relevant Qualifications: Clearly list your driving licences (C and CE), Driver CPC qualification, and any other relevant certifications. This will demonstrate your eligibility for the position and your commitment to safety and professionalism.
Showcase Your Soft Skills: In your application, emphasise your communication skills and ability to work independently as well as part of a team. The role requires a friendly and calming presence, so make sure to convey these traits.
How to prepare for a job interview at Automobile Association
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the company. Make sure to highlight your communication skills and ability to reassure customers in stressful situations during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved issues in the past. This role requires quick thinking and adaptability, so showcasing your problem-solving skills will impress the interviewers.
✨Familiarise Yourself with the Role's Requirements
Understand the specifics of the job, including the driving licences required and the shift patterns. Being knowledgeable about the role will show your genuine interest and commitment.
✨Emphasise Teamwork and Independence
This position involves both working independently and as part of a team. Be ready to discuss experiences where you've thrived in both settings, demonstrating your versatility.
