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- Tasks: Be the friendly face of roadside recovery, helping customers in need.
- Company: Join the UK's largest motoring organisation, known for its reliability and support.
- Benefits: Enjoy competitive pay, free breakdown cover, and a generous holiday allowance.
- Why this job: Make a real difference by helping people get back on the road safely.
- Qualifications: Must have a full driving category C licence; CE licence is a plus.
- Other info: Access to development programmes and a diverse, inclusive work culture.
The predicted salary is between 34000 - 41000 £ per year.
*We are continually looking for skilled drivers to join The AA\’s recovery driver team; at the moment we do not currently have a vacancy in this specific area. If you are interested in pursuing a career with us, we encourage you to still apply via the link below and we will be in touch should a suitable opportunity arise in the future.*
Feel like your current job’s going nowhere fast? Shift gears with The AA.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off.
Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: LE19 4SA
To be eligible for this role you must live within 25 miles or 1 hours travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
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Recovery Driver – Leicester employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver – Leicester
✨Tip Number 1
Familiarise yourself with the AA's values and customer service approach. As a Recovery Driver, you'll be the face of the company, so understanding how they prioritise customer care will help you align your responses during interviews.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or experiences you've had in loading vehicles or solving roadside issues can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples where you've successfully handled difficult situations, especially in high-pressure environments, as this role requires quick thinking and adaptability.
✨Tip Number 4
Show your willingness to work flexible hours. Since the job involves shifts, including weekends and holidays, expressing your readiness to adapt to this schedule can demonstrate your commitment and reliability to potential employers.
We think you need these skills to ace Recovery Driver – Leicester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Recovery Driver position. Tailor your application to highlight how your skills and experiences align with what the AA is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially in recovery or roadside assistance roles. Mention specific situations where you demonstrated problem-solving skills and customer service excellence.
Showcase Your Skills: Make sure to include your driving qualifications, such as your C and CE licences, and your Driver CPC qualification. If you have experience with technology or training in using recovery equipment, be sure to mention that too.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work for the AA and how you can contribute to their mission of getting customers back on the road safely.
How to prepare for a job interview at Automobile Association
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the company. Make sure to highlight your communication skills and ability to reassure customers in stressful situations during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved issues in the past. This role requires quick thinking and adaptability, so showcasing your problem-solving skills will impress the interviewers.
✨Familiarise Yourself with the Role's Requirements
Understand the specifics of the job, including the driving licences required and the shift patterns. Being knowledgeable about the role will show your genuine interest and preparedness.
✨Emphasise Teamwork and Independence
This position involves both working independently and as part of a team. Be ready to discuss experiences where you've thrived in both settings, demonstrating your versatility.