At a Glance
- Tasks: Help stranded drivers and get them back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation.
- Benefits: Earn up to £60,000, enjoy flexible shifts, and great perks.
- Other info: Inclusive workplace with diverse learning opportunities and career growth.
- Why this job: Be a superhero for drivers and make a real difference every day.
- Qualifications: NVQ3 in Vehicle Maintenance and a full driving licence required.
The predicted salary is between 42000 - 48000 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Total OTE: Up to £60,000 based on top performers.
Shifts: As a patrol you will work an average 40-hour week with a variety of shift pattern options available, allowing you the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely. More importantly, you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
Responsibilities:
- Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
Qualifications:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology; we’ll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Benefits:
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
How to apply:
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Roadside Patrol in Plymouth employer: Automobile Association
The AA is an exceptional employer that prioritises employee well-being and growth, offering flexible shift patterns to suit your lifestyle while providing a supportive team environment. With competitive earnings potential, comprehensive benefits including generous annual leave, a robust pension scheme, and diverse learning opportunities, you can thrive both personally and professionally. Join us in making a difference as the friendly face of the UK's largest motoring organisation, where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Patrol in Plymouth
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to roadside assistance and customer service. Think about your past experiences and how they relate to the role of a Roadside Patrol.
✨Tip Number 3
Show off your skills! If you have any technical knowledge or experience, be ready to discuss it. You might even want to bring up specific scenarios where you solved problems on the spot, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join The AA family.
We think you need these skills to ace Roadside Patrol in Plymouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Roadside Patrol and helping our members. Share why this job matters to you and how you can make a difference.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience, especially any technical skills or customer service roles. We love seeing how your background fits with what we do at The AA!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read – it shows us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The AA.
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ3 qualifications and any relevant experience. The interviewers will want to see that you can apply your skills in real-world roadside situations.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've solved problems on the spot in previous roles. Think about specific instances where you had to think quickly and adapt to challenging conditions. This will demonstrate your calm approach and ability to handle a variety of roadside situations.
✨Emphasise Your Customer Service Skills
As a friendly face of The AA, it's crucial to highlight your communication skills and how you ensure a positive customer experience. Be ready to discuss how you’ve built rapport with customers and resolved their issues effectively in the past.
✨Flexibility is Key
Since the role requires working varied shift patterns, be prepared to discuss your availability and willingness to work evenings, weekends, and Bank Holidays. Show that you understand the nature of the job and are ready to adapt your schedule to meet the needs of the team and the members.
