The AA in Oldbury is seeking a Customer Service Advisor for Twilight Shifts. You will handle around 100 daily calls, guiding customers through the breakdown journey with a warm, reassuring tone.
Training is provided to ensure confidence tackling complex situations and calling on available resources for the best outcome. Join a fast-paced, supportive team as you balance empathy with efficiency, aiming to resolve issues and update IT systems accurately.
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Twilight Customer Service Advisor – Bonus Eligible in Oldbury employer: Automobile Association
The AA is an exceptional employer that prioritises your work-life balance and personal growth, offering flexible shift patterns and a supportive team environment. With competitive earnings, comprehensive benefits including a generous pension scheme, and diverse learning opportunities, you can thrive in your role while making a real difference as the friendly face of the UK's largest motoring organisation. Join us in Bedford and enjoy a fulfilling career where you are recognised and rewarded for your contributions.
