SMR Maintenance Controller: Drive Service Outcomes in Oldbury
SMR Maintenance Controller: Drive Service Outcomes

SMR Maintenance Controller: Drive Service Outcomes in Oldbury

Oldbury Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Optimise service outcomes and handle service queries in a dynamic automotive environment.
  • Company: Leading automotive service company focused on excellence and teamwork.
  • Benefits: Competitive annual leave, breakdown cover, and lifestyle perks.
  • Why this job: Make a real impact by improving service processes and collaborating with diverse teams.
  • Qualifications: NVQ Level 2 or 3 in Light Vehicle Maintenance & Repair and strong communication skills.
  • Other info: Exciting opportunities for career growth in a fast-paced industry.

The predicted salary is between 36000 - 60000 £ per year.

A leading automotive service company is seeking an experienced SMR Maintenance Controller to optimise service outcomes across its networks. You will handle service queries, authorise repairs, and collaborate across teams to implement process improvements.

Ideal candidates should have NVQ Level 2 or 3 in Light Vehicle Maintenance & Repair, strong communication skills, and automotive repair experience.

This role offers competitive annual leave, breakdown cover, and various lifestyle perks.

SMR Maintenance Controller: Drive Service Outcomes in Oldbury employer: Automobile Association

As a leading automotive service company, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and collaboration. Our SMR Maintenance Controllers benefit from competitive annual leave, comprehensive breakdown cover, and a range of lifestyle perks, all while working in an environment that encourages innovation and process improvement across our networks.
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Contact Detail:

Automobile Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SMR Maintenance Controller: Drive Service Outcomes in Oldbury

✨Tip Number 1

Network like a pro! Reach out to folks in the automotive industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge and service outcomes. Be ready to discuss how your experience aligns with optimising service processes and handling queries effectively.

✨Tip Number 3

Showcase your communication skills! During interviews, demonstrate how you can collaborate across teams and authorise repairs efficiently. Use examples from your past roles to highlight your strengths.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace SMR Maintenance Controller: Drive Service Outcomes in Oldbury

Service Outcome Optimisation
Service Query Handling
Repair Authorisation
Process Improvement Implementation
NVQ Level 2 or 3 in Light Vehicle Maintenance & Repair
Strong Communication Skills
Automotive Repair Experience
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in automotive repair and any relevant qualifications like NVQ Level 2 or 3. We want to see how your skills align with the role of SMR Maintenance Controller, so don’t hold back!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about optimising service outcomes and how your communication skills can benefit our team. Keep it engaging and personal.

Showcase Your Teamwork Skills: Since collaboration is key in this role, make sure to mention any past experiences where you’ve worked effectively with others. We love seeing candidates who can work well across teams to implement process improvements.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our awesome team!

How to prepare for a job interview at Automobile Association

✨Know Your Stuff

Make sure you brush up on your knowledge of light vehicle maintenance and repair. Be ready to discuss specific experiences where you've optimised service outcomes or handled complex service queries. This will show that you’re not just familiar with the theory but have practical experience too.

✨Show Off Your Communication Skills

Since strong communication is key for this role, prepare examples of how you've effectively collaborated with teams in the past. Think about times when you’ve resolved conflicts or improved processes through clear communication. This will demonstrate your ability to work well with others.

✨Be Ready for Scenario Questions

Expect questions that put you in real-life situations related to service queries and repairs. Practice responding to scenarios where you need to authorise repairs or implement process improvements. This will help you think on your feet and showcase your problem-solving skills.

✨Highlight Your Continuous Improvement Mindset

The company values process improvements, so come prepared with ideas or examples of how you’ve contributed to enhancing service outcomes in previous roles. This shows that you’re proactive and committed to driving positive change within the team.

SMR Maintenance Controller: Drive Service Outcomes in Oldbury
Automobile Association
Location: Oldbury

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