At a Glance
- Tasks: Engage with customers, make sales calls, and build lasting relationships.
- Company: Join The AA, a community-focused organisation dedicated to keeping people moving.
- Benefits: Enjoy 25 days leave, free breakdown membership, and discounts on various products.
- Other info: We welcome applicants from all backgrounds to foster an inclusive workplace.
- Why this job: Be part of a supportive culture that values diversity and personal growth.
- Qualifications: No specific qualifications required, just a passion for sales and customer service.
The predicted salary is between 20000 - 26000 £ per year.
Overview
Job Title: Sales Advisor
Location: Oldbury
Salary: £26,750.04
Contract: Full time – permanent – Site based
Hours: 40 hours per week, rotational shifts between Monday – Sunday between 07:00 – 21:00
Are you motivated by targets, driven by success and passionate about helping customers?
At The AA, every conversation is an opportunity to make a difference. As a Sales Advisor, you\'ll speak with customers, understand their needs and recommend the right products and solutions to give them complete peace of mind.
This is more than just a sales role—it's an opportunity to build a rewarding career with one of the UK's most recognised and trusted brands. You\'ll receive industry-leading training, ongoing coaching and the chance to earn through our performance incentive scheme while developing your sales skills in a supportive, high-performing team.
Benefits
- Free AA breakdown membership from day 1
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you great discounts on healthcare, shopping, tech vouchers, holidays, and more
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- 25 days annual leave, with the ability to buy holiday
- Access to employee inclusivity awareness networks
- Worksave pension scheme with up to 7% employer contribution
- Plus, so much more!
What the role involves
- Supporting our customers via telephone through their breakdown journey, understanding their situation and identifying their needs for the right solution
- Achieve and exceed individual and team sales targets through inbound and outbound customer conversations.
- Engaging with Customers and building confidence to deliver outstanding customer outcomes on every call
- Identifying customer needs to ensure the correct products are promoted to them whilst resolving all queries
- Pushing for better by using resources, tools and systems available to offer the best customer outcome
- Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service
We’re looking for someone to become
- A motivator- you’ll be motivated to meet goals and remain determined to achieve
- A socialiser: you’ll adapt your behaviour to develop effective relationships and be energised by social interaction
- A self-starter: you’ll be proactive taking pride and ownership in your work
- A composed operator: you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively
Sales Advisor in Oldbury employer: Automobile Association
The Automobile Association in Southampton is an exceptional employer, offering a unique opportunity for Mobile Mechanics to work independently while receiving comprehensive training and support. With a strong focus on employee growth and inclusivity, the company provides guaranteed earnings and an attractive benefits package, making it a rewarding place to build your career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Oldbury
✨Tip Number 1
Familiarise yourself with The AA's services and values. Understanding their mission to provide peace of mind on the road will help you connect better with potential customers during your interactions.
✨Tip Number 2
Practice your sales pitch! Since you'll be making outbound calls, rehearse how to present solutions effectively and handle objections. This will boost your confidence and improve your chances of meeting sales targets.
✨Tip Number 3
Showcase your relationship-building skills. Think of examples from your past experiences where you've successfully built rapport with customers. This will demonstrate your ability to cultivate long-term relationships, which is key for this role.
✨Tip Number 4
Prepare for a fast-paced environment. Reflect on times when you've thrived under pressure and how you managed setbacks. Being able to articulate this will show that you're a composed operator, ready to tackle challenges head-on.
We think you need these skills to ace Sales Advisor in Oldbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description, such as 'customer engagement' and 'sales targets', to demonstrate your fit for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your motivation and enthusiasm for the Sales Advisor position. Mention specific examples of how you've successfully built relationships with customers and met sales goals in the past.
Showcase Your Skills:In your application, emphasise skills that align with the role, such as communication, resilience, and the ability to work under pressure. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Automobile Association
✨Research The AA
Before your interview, take some time to learn about The AA's mission, values, and services. Understanding their community-focused approach will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Prepare for Sales Scenarios
Since the role involves customer engagement and sales pitches, be ready to discuss your previous sales experiences. Prepare specific examples of how you've successfully met sales targets or built relationships with customers, as this will showcase your relevant skills.
✨Showcase Your Motivation
The AA is looking for motivated individuals who can meet goals. Be prepared to discuss what drives you and how you stay determined in achieving your objectives, especially in a sales environment.
✨Demonstrate Adaptability
As a Sales Advisor, you'll need to adapt your communication style to connect with different customers. During the interview, highlight instances where you've successfully adjusted your approach to build rapport and effectively engage with diverse clients.
