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- Tasks: Drive smarter operations by analysing data and shaping strategies for service improvement.
- Company: Join the AA, a trusted UK brand offering diverse services to millions.
- Benefits: Enjoy 25 days leave, pension contributions, discounts, and career development opportunities.
- Why this job: Make a real impact by turning data into actionable insights and driving innovation.
- Qualifications: Experience in Automotive Engineering and strong analytical skills required.
- Other info: Be part of an inclusive culture that values diversity and empowers you to thrive.
The predicted salary is between 36000 - 60000 £ per year.
Location: Oldbury – Hybrid - Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
As one of the UK’s most trusted brands, we provide a wide range of services to millions of customers. Our mission is to keep Britain moving, and we’re looking for dedicated individuals to join our team.
Join us as an Improvement Performance Manager and become the driving force behind smarter, more efficient operations within Dedicated Services. You’ll be the vital link between teams, using data and insight to shape strategies that improve service delivery and resource allocation.
Your mission? To turn numbers into action. You’ll analyse trends, apply AI and BI solutions, and provide clear, commercially sound recommendations that make a real impact. This is a role where your ideas will influence decisions at senior levels.
Innovation is at the heart of what we do. You’ll explore future opportunities, measure the impact of change, and ensure every recommendation adds tangible value. Strong relationships and clear communication will be key to your success.
We’re looking for someone highly analytical, calm under pressure, and confident working with large datasets across multiple platforms. If you love turning complexity into clarity and driving continuous improvement, this is the role for you.
What will I be doing?
- Spotting new innovations and turning them into opportunities for outstanding customer outcomes.
- Using AI and BI tools to make smart, data-driven recommendations for change.
- Evaluating decisions and sharing clear, actionable insights with stakeholders.
- Communicating confidently across large groups and building strong relationships at every level.
- Becoming the go-to expert for solution design within Dedicated Services.
- Bringing complex data together into a single, easy-to-understand format.
- Creating and delivering management information (MI) reports on time and with impact.
- Developing modelling tools that support informed decision-making.
- Working closely with business partners to optimise labour and resources.
- Playing an active role in shaping and implementing future state designs.
What do I need?
- Proven experience in Automotive Mechanical Engineering – this is essential.
- Strong knowledge of Microsoft applications, including Excel and PowerPoint.
- Ability to create and deliver impactful presentations with confidence.
- Data-driven mindset with experience in developing data-led solutions.
- Experience working in fast-paced, high-volume operational environments, ideally Just-In-Time (JIT).
- Contribution to systemic modelling tools and decision-making frameworks.
- Experience supporting organisational change and transformation initiatives.
- Ability to collaborate with stakeholders and communicate complex information clearly.
- Skilled in consolidating data from multiple sources into clear, unified formats.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Improvement Performance Manager in Oldbury employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Improvement Performance Manager in Oldbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the AA on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and recent projects. Show us how your skills in data analysis and performance improvement align with their mission to keep Britain moving.
✨Tip Number 3
Practice your presentation skills! You’ll need to communicate complex data clearly, so grab a friend and run through your ideas. Confidence is key when you're pitching your insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Improvement Performance Manager in Oldbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Improvement Performance Manager role. Highlight your experience in Automotive Mechanical Engineering and how it aligns with our mission at StudySmarter. We want to see how you can turn data into actionable insights!
Showcase Your Analytical Skills: Since this role is all about using data to drive improvements, don’t forget to showcase your analytical skills. Share examples of how you've used AI and BI tools in past roles to make smart recommendations. We love seeing numbers turned into action!
Communicate Clearly: Strong communication is key! When writing your application, ensure you convey your ideas clearly and confidently. We’re looking for someone who can build relationships and share insights effectively, so let that shine through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Automobile Association
✨Know Your Data
As an Improvement Performance Manager, you'll be working with large datasets. Make sure you brush up on your data analysis skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples that showcase your analytical mindset and how you've turned numbers into actionable insights.
✨Master Your Presentation Skills
You'll need to communicate complex information clearly, so practice delivering impactful presentations. Use tools like PowerPoint to create engaging slides that summarise your key points. Think about how you can make your recommendations visually appealing and easy to understand for stakeholders at all levels.
✨Showcase Your Innovation Mindset
The AA values innovation, so come prepared with ideas on how to improve service delivery. Think of specific examples where you've identified opportunities for improvement in previous roles. Be ready to discuss how you would apply AI and BI solutions to enhance operations and customer outcomes.
✨Build Relationships
Strong relationships are key to success in this role. During the interview, demonstrate your ability to collaborate with various stakeholders. Share experiences where you've successfully built rapport and communicated effectively across teams, especially in high-pressure environments.
