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- Tasks: Help drivers get back on the road safely with your technical skills and friendly support.
- Company: Join The AA, the UK's largest motoring organisation, known for its supportive culture.
- Benefits: Earn up to £44,000, enjoy flexible shifts, and access great perks like discounts and a pension scheme.
- Other info: Enjoy 23 days annual leave, career development opportunities, and a diverse, inclusive workplace.
- Why this job: Be a superhero for drivers, solving problems and making a real difference every day.
- Qualifications: NVQ2 in Vehicle Maintenance and Repair and a full driving licence required.
The predicted salary is between 38500 - 44000 £ per year.
Total OTE: Up to £44,000 based on top performers.
Shifts: As a patrol, you will work an average 40-hour week with a variety of shift pattern options available. You have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Assist Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly, you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
- Starting and finishing on your driveway, paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology; we’ll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information:
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
Roadside Assist Mechanic – Norwich in Norfolk employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic – Norwich in Norfolk
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to roadside assistance and vehicle maintenance. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The AA family and ready to go the extra mile for our members.
We think you need these skills to ace Roadside Assist Mechanic – Norwich in Norfolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a Roadside Assist Mechanic and helping our members get back on the road.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your NVQ2 in Vehicle Maintenance and Repair, and any relevant experience. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your technical knowledge!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you’ll need to use those skills on the job. Avoid jargon unless it’s relevant, and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ2 qualifications and any relevant experience. They’ll want to see that you can solve problems on the spot, so think of examples where you've successfully tackled roadside issues.
✨Show Your Flexibility
Since the role requires working various shift patterns, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve had to adjust your schedule or work under different conditions, as this will show you’re ready for anything!
✨Communicate Clearly
As a friendly face of the AA, communication is key. Practice explaining complex technical issues in simple terms. Think about how you would reassure a distressed driver and convey confidence in your abilities. This will demonstrate your customer service skills and calm approach.
✨Embrace Technology
The AA will provide you with tools, but they want someone who’s curious and adaptable. Be ready to discuss any technology you’ve used in previous roles, especially if it relates to vehicle diagnostics or repairs. Showing enthusiasm for learning new tech will set you apart from other candidates.