At a Glance
- Tasks: Join our mobile mechanic team, providing top-notch service and repairs at customers' locations.
- Company: The AA is a trusted brand in the UK, dedicated to helping drivers on the road.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and comprehensive training.
- Why this job: Be a hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair or equivalent experience required.
- Other info: We promote diversity and offer career progression tailored to your goals.
The predicted salary is between 40000 - 45000 £ per year.
Better hours, better pay, join the AA.
Enjoy work-life balance working shifts Monday – Saturday covering hours between 8am and 8pm with optional overtime available on the end of your shift!
Our commitments:
- Start and finish on your driveway – paid from the moment you get in your van to the moment you get home.
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service)
- Up to 7% company pension contribution
- An iconic brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers’ workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Look at all things The AA at our You Tube channel: The AA – YouTube
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You\’re excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
- More importantly you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working flexible hours, which could include evenings.
Additional information
As a valued team member, we develop career programs for our employees’ growth and long-term progression within an organisation. These programs are designed to match employees’ abilities, needs, and career goals to current and future opportunities
Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation
You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today
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Mobile Vehicle Technician – Crawley employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician – Crawley
✨Tip Number 1
Familiarise yourself with the latest vehicle maintenance technologies and techniques. Being knowledgeable about current trends in the automotive industry will not only impress during interviews but also show your passion for the role.
✨Tip Number 2
Network with current or former employees of The AA. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the team.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through practical examples. Think of specific instances where you've successfully diagnosed and repaired vehicles, as this will showcase your hands-on experience and technical expertise.
✨Tip Number 4
Showcase your customer service skills. As a mobile technician, you'll be interacting with customers regularly, so be ready to discuss how you've provided excellent service in past roles and how you can bring that to The AA.
We think you need these skills to ace Mobile Vehicle Technician – Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Emphasise any qualifications like NVQ3 and showcase your problem-solving skills, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for fixing vehicles and your ability to provide excellent customer service. Mention your willingness to work flexible hours and how you thrive in various weather conditions.
Showcase Your Communication Skills: In your application, demonstrate your ability to communicate effectively. The role requires sharing knowledge with customers, so include examples of how you've successfully communicated technical information in the past.
Highlight Your Independence: Since the job involves working independently, mention any previous experiences where you successfully managed tasks on your own. This will show that you're a self-starter who can handle the demands of the role.
How to prepare for a job interview at Automobile Association
✨Show Your Passion for Vehicles
Make sure to express your enthusiasm for vehicle maintenance and repair during the interview. Share specific examples of your experiences fixing vehicles, as this will demonstrate your genuine interest in the role and the industry.
✨Demonstrate Strong Communication Skills
As a Mobile Vehicle Technician, you'll need to communicate effectively with customers. Practice explaining technical concepts in simple terms, and be prepared to discuss how you would handle customer interactions, especially in stressful situations.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss past experiences where you've successfully diagnosed and resolved vehicle issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your critical thinking skills.
✨Emphasise Flexibility and Independence
The role requires working independently and adapting to various situations. Be ready to share examples of how you've thrived in similar environments, demonstrating your ability to manage your time and work efficiently without constant supervision.