At a Glance
- Tasks: Lead the strategy for innovative insurance products and drive sustainable growth.
- Company: Join the AA, a trusted UK brand with diverse services.
- Benefits: Enjoy 25 days annual leave, competitive salary, and hybrid working.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact in the insurance industry while championing customer value.
- Qualifications: Experience in product management within FCA regulated environments is essential.
The predicted salary is between 70000 - 90000 € per year.
Location: London – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
A Summary
Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?
This is the job
You’ll lead the strategy and development of the AA’s Insurance Broker product portfolio, covering Motor, Home and a range of additional insurance products. From shaping new propositions to enhancing existing products, you’ll play a key role in driving sustainable growth, delivering excellent customer outcomes and ensuring full FCA compliance.
Leading the Broker Product Management team, you’ll work closely with colleagues across Compliance, Legal, Pricing, Trading, Change and Operations to deliver innovative, customer-focused products that meet both commercial and regulatory objectives. You’ll also represent the Insurance Division at key customer and conduct forums.
A major focus of the role is championing fair value for customers. You’ll oversee product governance, lead annual product reviews and use insight and performance monitoring to continuously improve our products and customer outcomes.
What will I be doing?
- Defining and delivering the Insurance product strategy and roadmap to support customer, commercial and regulatory objectives
- Leading the ongoing development and optimisation of the AA’s Insurance Broker product portfolio
- Owning product fees, charges and add-on pricing strategies to deliver fair value and profitability
- Monitoring product performance, customer outcomes and conduct metrics to drive continuous improvement
- Identifying risks, trends and opportunities and implementing effective, timely solutions
- Making key product decisions balancing customer needs, commercial performance and regulatory requirements
- Collaborating with cross-functional teams to enhance customer experience and improve product performance
- Managing product governance, conduct risk and FCA compliance across the Insurance Broker portfolio
- Building strong relationships with internal stakeholders and third-party partners to deliver shared objectives
- Acting as a subject matter expert and senior leader within the Broker Extended Leadership Team
What do I need?
- Proven experience leading Product Management teams within an FCA regulated environment
- Strong understanding of insurance products, pricing structures and fair value principles
- Excellent commercial awareness supported by strong analytical and strategic thinking skills
- Deep knowledge of FCA regulation, Consumer Duty and customer outcome frameworks
- Ability to balance customer outcomes, commercial performance and operational delivery
- Confidence influencing stakeholders and leading cross-functional initiatives across complex environments
- Track record of building, developing and leading high-performing teams
- Strong governance and risk management capability with experience managing regulatory change
- Customer-focused approach with the ability to use data and insight to identify risks and opportunities
- Resilient and collaborative leadership style with the flexibility to operate strategically and hands-on when needed
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus
Head of Product Management – Broker in London employer: Automobile Association
The AA is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, alongside a competitive benefits package that includes 25 days of annual leave. Join us to be part of a mission-driven team dedicated to delivering outstanding customer outcomes while championing fair value in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product Management – Broker in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your experience. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Head of Product Management role. Keep it concise and focus on what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Product Management – Broker in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Product Management role. Highlight your experience in leading product teams, especially in FCA regulated environments. We want to see how your skills align with our mission at the AA!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how you can contribute to our product strategy. Let us know how your past experiences have prepared you for this role.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've driven growth or improved customer outcomes in previous roles. We love seeing quantifiable results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about what we do at the AA!
How to prepare for a job interview at Automobile Association
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the AA’s Insurance Broker product portfolio. Familiarise yourself with their offerings in Motor and Home Insurance, as well as any additional products. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Head of Product Management, you'll need to lead a team effectively. Prepare examples of how you've successfully led teams in the past, particularly in FCA regulated environments. Highlight your experience in driving product strategy and how you’ve influenced stakeholders to achieve shared objectives.
✨Understand Regulatory Frameworks
Brush up on FCA regulations, Consumer Duty, and fair value principles. Be ready to discuss how these frameworks impact product management and customer outcomes. Showing that you can balance compliance with commercial performance will set you apart from other candidates.
✨Prepare Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company’s product strategy and future direction. Ask about their approach to continuous improvement and how they measure customer outcomes. This shows that you’re not just interested in the role, but also in contributing to the company's success.
