Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow dealer accounts while delivering exceptional customer service.
- Company: Join the AA, one of the UK's most trusted brands.
- Benefits: Enjoy 24 days annual leave, discounts, and a supportive work environment.
- Why this job: Make a real impact by building strong relationships and driving growth.
- Qualifications: Strong relationship management and sales skills are essential.
- Other info: Diverse learning opportunities and a commitment to inclusivity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Guildford â Field Based
Employment Type: Permanent
Hours: Monday-Friday
AA Summary
Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?
This is the job
In this role, youâll be responsible for retaining and growing a portfolio of around 300 AA Cars dealer accounts across the South West. Youâll build strong, longâlasting relationships with dealerships, staying proactive in your approach to keep them engaged and supported. Your focus will be on maximising revenue from existing partners through thoughtful upselling and crossâselling, ensuring each dealer sees clear value from our products and services. Youâll work closely with teams across AA Cars to deliver compelling, innovative solutions that demonstrate real return on investment and strengthen our dealer partnerships.
What will I be doing?
- Retaining dealer accounts in line with monthly targets and ensuring longâterm partnership success.
- Delivering exceptional customer service to strengthen relationships and enhance dealer satisfaction.
- Presenting AA Cars products and identifying opportunities to upsell, supporting achievement of monthly Average Transaction Value targets.
- Driving Vehicle Inspection sales across your dealer base to meet annual growth objectives.
- Collaborating with internal teams, including Sales, Customer Service, Vehicle Inspection and Mediation, to support wider business goals.
- Demonstrating AA behaviours consistently to represent the brand professionally and positively.
- Reducing dealer attrition through active engagement, support and problemâsolving.
- Maintaining agreed service levels and high satisfaction scores across your portfolio.
- Growing dealer performance by increasing ATV, expanding revenue streams and driving B2B inspection opportunities.
- Managing risk effectively to protect both the AA and dealer partners.
What do I need?
- Strong relationshipâmanagement skills, with the ability to build and sustain longâterm dealer partnerships.
- Proven sales and negotiation experience, confidently identifying opportunities, upselling and closing deals.
- Excellent verbal and written communication skills for clear and persuasive interactions.
- A strong customer focus, with a commitment to delivering outstanding service.
- Good analytical ability to interpret data, spot trends and identify growth opportunities.
- A proactive approach to problemâsolving and effective risk management.
- Strong timeâmanagement and organisational skills to oversee multiple accounts and priorities.
- Ability to work collaboratively with colleagues across different teams.
- Flexibility and adaptability to thrive in a fastâpaced, evolving environment.
- A full UK driving licence.
Additional information
Weâre always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, youâll have access to a range of benefits including:
- 24 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
Weâre an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several preâemployment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Field Account Manager in Guildford employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Field Account Manager in Guildford
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Field Account Manager role.
â¨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your sales experience and how you've built strong relationships in the past. Use real examples to demonstrate your value.
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and keeps you fresh in their minds. Plus, itâs a great opportunity to reiterate why youâre the perfect fit.
â¨Tip Number 4
Donât forget to apply through our website! Weâve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. So, check out our listings and get your application in!
We think you need these skills to ace Field Account Manager in Guildford
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Account Manager role. Highlight your relationship-management skills and sales experience, as these are key to impressing us at StudySmarter.
Showcase Your Achievements: Donât just list your responsibilities; share specific examples of how youâve successfully retained accounts or driven sales in the past. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, as excellent communication skills are essential for this role and something we value highly.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itâs the best way for us to receive your details and ensures youâre considered for the position without any hiccups!
How to prepare for a job interview at Automobile Association
â¨Know Your Numbers
Before the interview, brush up on key metrics related to sales and account management. Be ready to discuss how you've successfully retained clients or increased revenue in previous roles. This will show your potential employer that you understand the importance of performance indicators in a Field Account Manager position.
â¨Showcase Relationship Building
Prepare examples of how you've built and maintained strong relationships with clients or partners. Think about specific strategies you've used to engage and support them. This is crucial for the role, so demonstrating your relationship-management skills will set you apart.
â¨Understand the AA's Services
Familiarise yourself with the range of services offered by the AA, especially those relevant to the role. Being able to discuss how these services can benefit dealer accounts will demonstrate your commitment and understanding of the company's mission to keep Britain moving.
â¨Prepare for Problem-Solving Scenarios
Anticipate questions about how you would handle challenges in account management, such as reducing dealer attrition or addressing client concerns. Prepare structured responses that highlight your proactive approach and analytical skills, showcasing your ability to think on your feet.