At a Glance
- Tasks: Deliver top-notch roadside support for Volkswagen vehicles with cutting-edge tools.
- Company: Join The AA and represent iconic brands in the motoring world.
- Benefits: Competitive salary, holiday allowance, van, fuel, and 24/7 support.
- Other info: Enjoy flexible hours and a supportive team environment.
- Why this job: Make a real impact by providing excellent customer service and technical expertise.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
The predicted salary is between 38270 - 50000 £ per year.
Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it's your chance to deliver a high‑calibre experience that keeps customers moving with confidence.
What You’ll Do
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer‑specific tools and diagnostics
- Take complete ownership of the customer experience, from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped VWG van, tools, and uniform
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life
Who You Are
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points)
What You’ll Get
- A competitive base salary of £38,270, with realistic OTE of £50,000+, designed to reward dedication and skill in a high‑performing team
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots—and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Roadside Mechanic – Exeter employer: Automobile Association
The AA is an exceptional employer, offering a unique opportunity for Volkswagen Dedicated Technicians in Exeter to work with two prestigious brands while enjoying a supportive and dynamic work culture. With competitive salaries, comprehensive benefits including a fully equipped van and flexible working hours, employees are empowered to grow their skills and deliver outstanding customer service in a role that truly values their expertise and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land VWG Roadside Mechanic – Exeter
✨Tip Number 1
Get to know the company inside out! Research Volkswagen and The AA, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to roadside support and customer service. Think about how you can demonstrate your technical skills and customer focus—this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take the wheel of your future.
We think you need these skills to ace VWG Roadside Mechanic – Exeter
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you love working with vehicles and helping customers. Share any relevant experiences that highlight your passion for the automotive industry!
Tailor Your CV:Make sure your CV is tailored specifically for the Volkswagen Dedicated Technician role. Highlight your NVQ Level 3 qualifications and any relevant experience in vehicle maintenance and repair. We appreciate a clear connection between your skills and what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We value clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter and The AA!
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Volkswagen vehicles. Familiarise yourself with the latest diagnostic tools and manufacturer-specific techniques. This will not only show your expertise but also your commitment to delivering excellence.
✨Customer-Centric Mindset
Since this role is all about customer experience, think of examples where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure satisfaction. This will demonstrate that you truly understand the importance of customer service.
✨Show Your Independence
As a VWG Roadside Mechanic, you'll need to be confident and independent. Prepare to talk about times when you've taken ownership of a task or project. Highlight your problem-solving skills and how you manage your time effectively, especially in a roadside scenario.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
