At a Glance
- Tasks: Help drivers in need and get them back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation with a supportive team.
- Benefits: Earn up to £60,000, enjoy flexible shifts, and access great perks.
- Other info: Inclusive workplace with diverse learning opportunities and career progression.
- Why this job: Be a superhero for drivers and make a real difference every day.
- Qualifications: NVQ3 in Vehicle Maintenance and a full driving licence required.
The predicted salary is between 42000 - 48000 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Total OTE: Up to £60,000 based on top performers
Shifts: As a patrol you will work on average 40 hour week with a variety of shift pattern options available, you have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
- Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential that you have a full category B driving licence, with 6 points or less
- Confidence using and adapting to new technology we’ll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
What's in it for me?
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre‑employment checks, including references, credit, and criminal record screening.
Roadside Patrol in England employer: Automobile Association
The AA is an exceptional employer that prioritises employee well-being and career growth, offering flexible shift patterns to suit your lifestyle while providing a supportive team environment. With competitive earnings potential of up to £60,000, comprehensive benefits including generous annual leave, a robust pension scheme, and diverse learning opportunities, you’ll feel valued and empowered in your role as a Roadside Patrol. Join us and be part of a company that celebrates inclusivity and encourages you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Patrol in England
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to roadside assistance and customer service. Think about your past experiences and how they relate to the role of a Roadside Patrol.
✨Tip Number 3
Show off your skills! If you have technical knowledge or experience, be ready to discuss specific situations where you've solved problems on the spot. This is your chance to shine and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re proactive and keen to join The AA family.
We think you need these skills to ace Roadside Patrol in England
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Roadside Patrol and helping our members get back on the road.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your NVQ3 in Vehicle Maintenance and Repair, and any relevant experience. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and straightforward!
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ3 qualifications and any relevant experience. The more confident you are in your skills, the better you'll impress the interviewers.
✨Show Your Flexibility
Since the role requires working various shift patterns, be prepared to talk about your availability and willingness to adapt. Highlight any previous experiences where you've successfully managed flexible schedules or worked under pressure.
✨Customer Service is Key
As a Roadside Patrol, you'll be the friendly face of The AA. Share examples of how you've provided excellent customer service in the past. Emphasise your problem-solving skills and calm approach when dealing with challenging situations.
✨Be Yourself
The AA values inclusivity and authenticity. Don’t hesitate to let your personality shine through during the interview. Show them who you are and how you can contribute to their supportive team culture while being the superhero for their members.
