Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own and manage digital self-service products, enhancing customer experiences across channels.
- Company: Join The AA, a leading motoring organisation with a century of innovation.
- Benefits: Enjoy 25 days leave, pension contributions, discounts, and diverse learning opportunities.
- Why this job: Make a real impact on customer journeys in a collaborative and agile environment.
- Qualifications: Proven Product Owner experience with a focus on customer-facing digital solutions.
- Other info: Inclusive culture valuing diverse perspectives and offering excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Think the AA is just about roadside assistance? Think again. For over a century, we’ve been evolving and adapting. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Digital Product Owner means you’ll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
This is the job
We’re looking for a confident and commercially minded Product Owner to help shape and evolve customer self-service experiences across our digital channels. You’ll take ownership of a key product area, working closely with a dedicated delivery squad and a wide range of stakeholders to deliver meaningful outcomes for customers and the business. You’ll have the opportunity to work on enterprise-scale digital services that make a real difference to customers, with the autonomy to own your space and the support of a collaborative product community. We value diverse perspectives and are committed to creating an inclusive environment where everyone can do their best work. This role suits someone who enjoys autonomy, thrives in an agile environment, and is motivated by improving customer journeys through smart, well-prioritised digital solutions.
What will I be doing?
- Own and manage a digital self-service product area across customer-facing channels, including app and web
- Lead and prioritise the product backlog, translating customer and business needs into clear, valuable outcomes
- Act as the subject-matter expert for your product area, providing direction and clarity to your delivery squad
- Collaborate with stakeholders across Digital, Technology and the wider business to shape roadmaps and priorities
- Monitor performance using agreed measures, using insight to drive continuous improvement
- Support delivery through agile ceremonies, testing, and go-live readiness
What do I need?
- Proven capability as a Product Owner, owning a backlog and working day-to-day with a delivery squad
- Strong experience delivering customer-facing digital products or platforms
- Confidence working independently, making prioritisation decisions and balancing multiple demands
- A customer-centred mindset, with a track record of reducing friction and improving self-service journeys
- Clear communication and stakeholder-management skills, with the ability to influence and build trust
- Comfort working in agile environments, using product and backlog management tools
Bonus points if you have:
- Experience with identity and access management or secure login journeys
- A technical background or strong technical understanding, enabling effective collaboration with engineers
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Digital Product Owner employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Owner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product ownership. Think about how you can showcase your experience with customer-facing digital products and agile environments.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at The AA, where you can make a real impact in a collaborative environment.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’re the perfect fit for their team!
We think you need these skills to ace Digital Product Owner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Product Owner role. Highlight your experience with customer-facing digital products and how you've improved self-service journeys. We want to see how you can bring value to our team!
Showcase Your Agile Experience: Since this role thrives in an agile environment, share specific examples of how you've worked with delivery squads and managed backlogs. We love seeing candidates who can demonstrate their ability to prioritise effectively and drive meaningful outcomes.
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language to convey your skills and experiences. Remember, we’re looking for strong communication skills that will help you build trust with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The AA and what we stand for!
How to prepare for a job interview at Automobile Association
✨Know Your Product Inside Out
As a Digital Product Owner, you need to demonstrate a deep understanding of the product area you'll be managing. Research the AA's digital self-service offerings and think about how you can improve customer journeys. Be ready to discuss specific examples of how you've enhanced user experiences in previous roles.
✨Showcase Your Agile Experience
Since this role thrives in an agile environment, come prepared to share your experiences with agile methodologies. Talk about how you've led product backlogs, prioritised tasks, and collaborated with delivery squads. Highlight any tools you’ve used for backlog management and how they contributed to successful outcomes.
✨Communicate Clearly and Confidently
Effective communication is key for a Product Owner. Practice articulating your thoughts clearly, especially when discussing complex ideas or technical concepts. Be ready to explain how you've influenced stakeholders and built trust in past projects, as this will show your ability to navigate the collaborative nature of the role.
✨Prepare Questions That Matter
Interviews are a two-way street, so prepare insightful questions that reflect your interest in the role and the company. Ask about the current challenges the team faces in enhancing customer self-service experiences or how success is measured for the digital products. This shows you're not just interested in the job, but also in contributing to the company's goals.
