At a Glance
- Tasks: Lead the Pega Customer Decision Hub to boost customer engagement and retention.
- Company: Join the Automobile Association, a leader in customer service innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with potential for impactful cross-platform initiatives.
- Why this job: Make a real difference in customer experience through strategic decision-making.
- Qualifications: Experience with decisioning technologies and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
The Automobile Association in Cheadle is seeking a professional to lead the Pega Customer Decision Hub (CDH) platform. You will work to enhance customer engagement and retention through strategic use of CDH across multiple channels. This role involves managing the backlog, collaborating with stakeholders, and ensuring the efficient implementation of platform changes. The ideal candidate has expertise in decisioning technologies and can manage cross-platform initiatives effectively.
Product Owner: Pega CDH for Smart Customer Engagement in Cheadle employer: Automobile Association
The Automobile Association in Cheadle is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Employees benefit from comprehensive professional development opportunities and a supportive environment that encourages growth and creativity, making it an ideal place for those looking to make a meaningful impact in customer engagement strategies.
