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- Tasks: Deliver top-notch roadside support for Volkswagen vehicles and ensure customer satisfaction.
- Company: Join The AA, representing two iconic brands in the motoring world.
- Benefits: Competitive salary, 23 days holiday, van, fuel, and 24/7 support.
- Other info: Flexible hours and excellent career growth opportunities await you.
- Why this job: Blend cutting-edge tech with customer service to make a real impact.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
The predicted salary is between 37155 - 50000 £ per year.
Drive Prestige, Deliver Excellence. Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it’s your chance to deliver a high‑calibre experience that keeps customers moving with confidence.
What You’ll Do:
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer‑specific tools and diagnostics.
- Take complete ownership of the customer experience, from arrival to completion of the repair.
- Combine technical skill with excellent communication to ensure customer satisfaction every time.
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs.
- Start and end your day at home with a fully equipped VWG van, tools, and uniform.
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life.
Who You Are:
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair.
- Confident, independent, and customer focused.
- Holds a full UK Cat B licence (max 6 points).
What You’ll Get:
- A competitive base salary of £37,155, with realistic OTE of £50,000+, designed to reward dedication and skill in a high‑performing team.
- 23 days holiday + bank hols (rises with service).
- Van, fuel, uniform, boots—and breakdown cover from Day 1.
- Up to 7% pension, life assurance, 24/7 GP & EAP support.
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician – Birmingham employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician – Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former VWG technicians on LinkedIn or at local meetups. They can give you insider tips and maybe even refer you for the role.
✨Tip Number 2
Show off your skills! If you’ve got any relevant experience, think about creating a portfolio or a video showcasing your technical abilities. It’s a great way to stand out from the crowd.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Remember, it’s not just about fixing cars; it’s about delivering an exceptional experience for the customer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace VWG Dedicated Technician – Birmingham
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Volkswagen and The AA shine through. We want to see how much you care about delivering top-notch service and being part of these iconic brands.
Tailor Your Experience: Make sure to highlight your NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair. We’re looking for specific skills, so connect your past experiences directly to what we do as a Volkswagen Dedicated Technician.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Volkswagen vehicles. Familiarise yourself with the latest diagnostic tools and manufacturer-specific procedures. This will not only show your expertise but also your commitment to delivering excellence.
✨Customer-Centric Mindset
Since this role is all about customer experience, think of examples where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure satisfaction, as this will resonate well with the interviewers.
✨Showcase Your Independence
As a dedicated technician, you'll need to demonstrate that you can work independently. Prepare to share instances where you've taken ownership of a project or task, highlighting your problem-solving skills and ability to manage your time effectively.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about the team dynamics, training opportunities, or how they measure success in this position. This will help you stand out as an engaged candidate.