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- Tasks: Lead the vision and management of our Jira product to drive organisational success.
- Company: Join The AA, a century-old leader in motoring services, evolving with modern technology.
- Benefits: Enjoy 25 days annual leave, pension contributions, discounts, and diverse learning opportunities.
- Why this job: Be a key player in transforming how we work and innovate at The AA.
- Qualifications: Experience with Jira administration and strong Agile methodology knowledge required.
- Other info: Embrace a diverse and inclusive culture where you can truly belong.
The predicted salary is between 36000 - 60000 £ per year.
Location: Basingstoke (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Think the AA is just about roadside assistance? Think again. For over a century, we’ve been evolving and adapting. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Jira Product Owner means you’ll play a crucial role in our success and be part of this exciting motoring journey.
The Jira Product Owner / Jira Administrator is responsible for the vision, strategy and day-to-day management of the organisation’s Jira product. They ensure Jira is:
- Aligned with business goals and user needs
- Properly configured and maintained
- Adopted consistently across teams
- Providing clear, actionable insight into work and delivery
This role bridges product ownership (what Jira should do and why) and administration (how Jira is configured and run), working closely with business stakeholders, technology teams, and the wider change/PMO community. The role works closely with colleagues within the PMO, Transformation team, wider COO and business stakeholders across the rest of the organisation to translate requirements into practical JIRA configurations, while maintaining platform integrity and best practice.
What will I be doing?
- Define Jira product vision aligned with organizational goals and user needs.
- Develop and maintain a multi-year roadmap for enhancements and integrations.
- Translate strategic objectives into prioritized outcomes, epics, and features.
- Make decisions on product direction balancing value, feasibility, and risk.
- Maintain and prioritize Jira backlog for high-value features and fixes.
- Review and approve/reject configuration change requests.
- Coordinate delivery of changes with technical teams and vendors.
- Engage stakeholders to gather requirements and pain points.
- Facilitate workshops to align Jira with business processes.
- Communicate changes and champion best practices.
- Design intuitive, consistent Jira solutions.
- Define and enforce usage standards (issue types, workflows, naming).
- Support standardized ways of working and continuous improvement.
- Configure and maintain projects, boards, workflows, and permissions.
- Manage user access and role-based controls.
- Provide training and guidance on Jira usage.
- Maintain user guides and FAQs.
- Define KPIs for Jira success and adoption.
- Create dashboards and reports for actionable insights.
- Translate requirements into configuration and test scenarios.
- Coordinate and perform UAT for changes.
- Ensure changes meet acceptance criteria and are well-communicated.
- Align Jira usage with policies and regulatory requirements.
- Maintain governance for change requests and approvals.
- Monitor and improve data quality.
- Partner with IT on platform strategy, integrations, and performance.
- Provide product requirements for technical decisions.
- Test platform-level changes from a user perspective.
What do I need?
- Proven experience administering JIRA in a medium to large organisation
- Experience with JIRA Service Management and Confluence administration
- Strong understanding of Agile, Scrum, and Kanban methodologies
- Knowledge of ITSM best practices and industry standards
- Experience configuring workflows, schemes, permissions, dashboards, and reports
- Strong stakeholder management and requirements-gathering skills
- Ability to balance flexibility for teams with platform governance and standardisation
- Knowledge of Atlassian Cloud migration or large-scale JIRA implementations
- Experience with automation, scripting, or REST APIs
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Jira Product Owner in Basingstoke employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Product Owner in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current employees at The AA on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Jira Product Owner role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into Jira and its functionalities. Be ready to discuss how you've used it in past roles, especially in relation to Agile methodologies. Show us that you know your stuff and can hit the ground running!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you can, bring examples of dashboards or reports you've created in Jira. This will show us your hands-on experience and how you can add value to our team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of The AA family. Let’s get you on board!
We think you need these skills to ace Jira Product Owner in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with JIRA and how it aligns with the role. We want to see how your skills can help us drive change at The AA!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully managed JIRA in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Automobile Association
✨Know Your Jira Inside Out
Make sure you have a solid understanding of Jira, especially how it aligns with business goals and user needs. Brush up on your experience with configuring workflows, permissions, and dashboards, as these will likely come up in the interview.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to engage stakeholders and gather requirements effectively. Think about times you've facilitated workshops or communicated changes, as this role requires strong collaboration across teams.
✨Demonstrate Agile Methodology Knowledge
Since the role involves working closely with Agile, Scrum, and Kanban methodologies, be ready to discuss how you've applied these frameworks in past projects. Share specific instances where you balanced flexibility with governance.
✨Prepare for Technical Questions
Expect questions about automation, scripting, and REST APIs, especially if you've worked on large-scale Jira implementations. Be prepared to discuss any relevant technical decisions you've made and how they impacted the product's success.
