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- Tasks: Manage and audit a network of 100 garages, ensuring top-notch service and compliance.
- Company: Join AA Prestige, a leader in automotive service with a commitment to excellence.
- Benefits: Enjoy a company car, generous leave, pension contributions, and discounts on AA products.
- Why this job: Make a real impact in the automotive industry while growing your career with us.
- Qualifications: Experience in the motor industry and strong communication and data analysis skills.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: North London & Surrounding Areas - Field Based
Contract: Full Time/Permanent
Hours: 36.25 per week between 9am and 5pm Monday to Friday
AA Prestige is committed to delivering the highest standards of service and compliance within our network of approved garages. We are looking for a dedicated and proactive Area Network Manager to join our team and support our business and network growth plans.
This is the job:
- You will cover a remit of around 100 garages and conduct thorough garage audits, ensuring each audit meets the required quality level. Audits will be tailored to both customer-specific and Prestige-specific requirements, necessitating a strong understanding of audit and compliance management.
- The role involves account management for each garage once appointed, ensuring standards are maintained, and will involve promotion of AA/Prestige products and services.
- Area Network Managers are expected to communicate any risks or threats to the business with services provided to AA Prestige from the garage network.
What will I be doing?
- Network Management: Proactively manage and motivate the network of AA Approved garages to ensure the highest standards for our customers, including resolving complaints and ensuring annual audits and compliance.
- External Audits: Conduct audits for external companies as required.
- Sales and Retention: Drive the growth and retention of garages within your designated area while supporting the full UK network growth.
- Business Management Support: Analyse data, produce management information (MI) and insights, and support effective growth and management of the AA owned and AA Affiliated Network Business areas.
- Quality & Compliance Inspections: Regularly inspect garages to ensure standards and compliance are met.
- Performance Management: Use data to manage garage performance and ensure compliance with KPIs and legal requirements.
- Reporting: Provide monthly performance and risk reports to senior management.
- Mystery Shops: Conduct unannounced visits to assess service quality.
- Complaint Management: Investigate and resolve complaints in line with AA Prestige guidelines.
- Promotion: Promote the AA Approved network and value-added services to new and existing garage partners.
- Collaboration: Work closely with the roadside section to drive tow-in work to AA Approved garages.
What do I need?
- Experience: Experience within the motor industry aftermarket environment.
- Knowledge: Good commercial awareness of the AA brand and AA Prestige Garage product.
- Skills: Strong communication, data analysis, and IT skills (Microsoft 365).
Additional information:
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Company Car & Fuel Card
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Area Network Manager employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Network Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current Area Network Managers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in audits and compliance management. Share specific examples of how you've improved standards or resolved issues in previous roles. This will make you stand out as a proactive candidate.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand what AA Prestige stands for and how they operate. Tailor your answers to reflect their commitment to quality and customer service, showing that you’re not just a fit for the role, but for the company culture too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at AA Prestige. So, get your application in and let’s make it happen!
We think you need these skills to ace Area Network Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Network Manager role. Highlight your background in the automotive industry and any relevant management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at AA Prestige. Keep it engaging and personal!
Showcase Your Data Skills: Since the role involves data analysis and performance management, be sure to mention any relevant experience you have with data tools or reporting. We love candidates who can turn numbers into insights!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Automobile Association
✨Know Your Audits
Familiarise yourself with the audit processes and compliance standards relevant to the automotive industry. Be ready to discuss how you would approach conducting thorough garage audits and what specific metrics you would focus on to ensure quality.
✨Showcase Your Communication Skills
As an Area Network Manager, strong communication is key. Prepare examples of how you've effectively resolved complaints or motivated a team in the past. Think about how you can convey complex information clearly and concisely.
✨Demonstrate Data Savvy
Since the role involves data analysis and performance management, brush up on your skills with Microsoft 365 tools. Be prepared to discuss how you’ve used data to drive decisions or improve performance in previous roles.
✨Understand the AA Brand
Research the AA and its Prestige Garage products thoroughly. Be ready to articulate how you can promote these services effectively to new and existing garage partners, showing your understanding of the brand's values and mission.
