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- Tasks: Support customers with technical field support and troubleshoot bespoke systems across various industries.
- Company: Join a global leader in industrial innovation and sustainability.
- Benefits: Competitive salary, car allowance, overtime, and training opportunities.
- Why this job: Work on unique systems and make a real impact in diverse sectors.
- Qualifications: HNC/HND in Electrical, Electronic or Automation Engineering and experience with AC/DC drives.
- Other info: Dynamic role with extensive travel and excellent career growth potential.
The predicted salary is between 40000 - 40000 £ per year.
Join a global leader at the forefront of industrial innovation and sustainability. With operations spanning multiple continents, it offers the stability of a well-established brand combined with the dynamic energy of continuous growth and technological advancement. Established as a world leader in electrical control systems for heavy industries including Steel, Paper, Mining, Cranes and Power Generation, they provide turn-key engineering, manufacture, installations and start-ups of electrical, controls and automation systems for these industries.
An exciting opportunity for a Field Service Engineer to support customers in a variety of sectors, including Metal, Dyno Test Rigs, Hydrogen Electrolyzer PSUs, EV Charging points and Battery Energy Storage.
Field Service Engineer - The Role:
- Act as the primary point of contact between the business and customers, providing technical field support.
- Commission new AC and DC motor control systems, independently and as part of a team.
- Support a wide range of bespoke systems including metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage.
- Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries.
- Provide emergency breakdown support and rapid response to customer issues.
- Work closely with Project Engineers during system testing and functional verification.
- Ensure systems operate in line with Functional Design Specifications (where available).
- Deliver telephone, email, and remote technical support to customer engineering and maintenance teams.
- Analyse faults, propose alternative solutions, and implement optimal resolutions.
- Follow company service processes and standards at all times.
- Identify opportunities to promote additional services, upgrades, and spare parts.
- Hybrid role with extensive UK travel and occasional international travel (up to 60%).
- Flexible approach to working hours, including non-standard hours and on-call support.
- Work in varied environments including tight spaces and at height.
Field Service Engineer - The Person:
- HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering.
- Completed apprenticeship in Electrical, Electronic or Automation discipline.
- Proven experience with AC and DC drives (essential).
- Experience with PLCs and HMIs (essential).
- Strong understanding of electrical fundamentals and computer-based systems.
- Excellent fault-finding and problem-solving skills.
- Confident working independently and as part of a team.
- Strong communication skills with the ability to liaise effectively with customers.
- Willing and able to travel frequently within the UK and Europe, sometimes at short notice.
- Flexible, proactive, and comfortable working in demanding site environments.
Located in Shropshire, this role would be commutable from Telford, Wolverhampton, Bridgnorth, Shrewsbury, Stafford. The company believes in providing the best support and solutions to customers. You will have the opportunity to work in a dynamic and innovative environment where every day brings new challenges and opportunities.
For further information please contact Sharon Hill.
Field Service Engineer employer: Automation Experts Ltd
Contact Detail:
Automation Experts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer role.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. We want you to show off your knowledge about their work in electrical control systems and how you can contribute to their innovative solutions.
✨Tip Number 3
Practice your technical skills! Brush up on your AC/DC drives and PLCs, as you might get some hands-on questions. We believe that demonstrating your expertise can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can fit into our dynamic team and help us tackle new challenges.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with AC and DC drives, PLCs, and HMIs. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your willingness to travel and work in varied environments.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and come up with innovative solutions, especially in demanding situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team!
How to prepare for a job interview at Automation Experts Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around AC and DC drives, PLCs, and HMIs. Being able to discuss your hands-on experience with these systems will show that you're not just a theory person but someone who can get the job done in the field.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky situations in the past. Whether it was troubleshooting a control system or coming up with a quick fix during an emergency breakdown, having specific stories ready will demonstrate your ability to think on your feet.
✨Communicate Clearly
As a Field Service Engineer, you'll be the bridge between the company and its customers. Practice explaining complex technical concepts in simple terms. This will not only help you in the interview but also in your future role when dealing with clients.
✨Be Ready for Travel Questions
Since this role involves extensive travel, be prepared to discuss your flexibility and willingness to travel at short notice. Share any previous experiences where you had to adapt quickly to changing schedules or environments, as this will highlight your proactive approach.