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For Companies At a Glance
- Tasks: Build strong client relationships and guide them through their automation journey.
- Company: Join Automation Anywhere, a leader in AI-powered automation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Shape the future of intelligent automation and drive customer success.
- Qualifications: 8+ years in client-facing roles with project management experience.
- Other info: Be part of a passionate global team redefining how work gets done.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Client Engagement Manager role at Automation Anywhere.
About Us
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI‑powered automation. Its APA system combines process discovery, RPA, end‑to‑end orchestration, document processing, and analytics—all delivered with enterprise‑grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
Our Opportunity
At Automation Anywhere, we’re transforming how businesses work—and we’re looking for an Engagement Manager to play a key role in that mission. In this role, you’ll serve as a trusted partner to our customers, building strong relationships, guiding them through their automation journey, and ensuring successful delivery across the project lifecycle. Your work will directly influence customer satisfaction, long‑term value, and the impact of our APA platform across global organizations.
Who You’ll Report To
This role reports to the Engagement Director - UK. Location: London, UK.
Responsibilities
- Act as the primary point of contact for assigned clients, fostering trust and building strong, long‑term relationships.
- Collaborate with clients to understand their business needs, identify automation opportunities, and develop a clear roadmap for success.
- Manage the entire project lifecycle, from pre‑sales and scoping to implementation and post‑go‑live support.
- Oversee project teams, including solution architects, developers, and project managers, ensuring projects are delivered on time, within budget, and meet client expectations.
- Proactively manage client expectations, communicate project progress, risks, and issues effectively.
- Track and report on key performance indicators (KPIs) to measure project success and client satisfaction.
- Identify and develop new business opportunities within existing client accounts.
Qualifications
- Minimum 8+ years of experience in a client‑facing role, ideally within the enterprise software/SaaS or IT services industry.
- Proven experience in managing complex projects from inception to completion.
- Strong understanding of Robotic Process Automation (RPA), Gen AI and Intelligent Automation principles is a plus.
Key Competencies
- Excellent communication, interpersonal, and negotiation skills.
- Ability to build and maintain strong relationships with clients at all levels.
- Excellent project management and organizational skills.
- Proven ability to manage multiple priorities and deadlines in a fast‑paced environment.
Ready to Revolutionize Work? Join Us.
This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.
Client Engagement Manager employer: Automation Anywhere
Contact Detail:
Automation Anywhere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Client Engagement Manager role.
✨Tip Number 2
Prepare for those interviews by researching Automation Anywhere inside out. Understand their APA system and how it transforms businesses. This will not only impress your interviewers but also help you articulate how you can contribute to their mission.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific projects you've managed, especially those involving client engagement or automation. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Automation Anywhere team.
We think you need these skills to ace Client Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Engagement Manager role. Highlight your experience in client-facing roles and project management, especially in the SaaS or IT services industry. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about automation and how you can drive outcomes for our clients. Be genuine and let your personality come through—this is your opportunity to connect with us.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in managing complex projects and building strong client relationships. We love seeing quantifiable results, so don’t shy away from sharing metrics that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Automation Anywhere!
How to prepare for a job interview at Automation Anywhere
✨Know Your Stuff
Make sure you understand Automation Anywhere's products and the role of a Client Engagement Manager. Familiarise yourself with their Agentic Process Automation (APA) system and how it transforms businesses. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Experience
Prepare to discuss your past experiences in client-facing roles, especially in managing complex projects. Use specific examples that highlight your ability to build relationships, manage expectations, and deliver results. This will demonstrate your fit for the role and your understanding of what it takes to succeed.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision, the challenges they face, and how the Client Engagement Manager role contributes to their goals. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career aspirations.
✨Demonstrate Your Soft Skills
Since this role requires excellent communication and interpersonal skills, be ready to showcase these during the interview. Practice active listening and ensure you articulate your thoughts clearly. Highlight instances where you've successfully navigated client relationships or resolved conflicts.
