Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support and build strong relationships with customers in a hybrid role.
- Company: Join Automat-it, an innovative AWS Premier Partner driving tech solutions.
- Benefits: Enjoy professional training, international exposure, and fun company events.
- Why this job: Shape the future of tech while working with high-growth startups.
- Qualifications: 5+ years in tech roles, AWS experience, and excellent communication skills.
- Other info: Diverse workplace with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner and Strategic Partner, we deliver hands-on DevOps, FinOps, and GenAI support that drives real results. We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.
We're looking for an Account Solutions Architect to provide technical post-sales guidance to Automat-it customers while maintaining long-term relationships, identifying pain points, and addressing them. Work location - hybrid from London.
Responsibilities- Offer post-sales technical support to customers on complicated technical issues, maintain excellent customer relationships, and ensure satisfaction.
- Act as a post-sale Solutions Architect and collaborate with the Account Managers team to identify and capitalize on untapped opportunities.
- Be in charge of a portfolio of local and EU-based customers.
- Assess and address client queries and needs in a timely manner and assist with utilizing AWS services effectively.
- Advise customers on proper cloud environment usage.
- Assist with DevOps and Cloud delivery tracking to ensure customer satisfaction across all teams.
- Monitor account metrics, including CSAT and financials.
- Frequent travels - locally (on-demand to meet with customers and partners and attend local events) and abroad (at least once a quarter).
- 5+ years of working experience as a Technical Account Manager, Solutions Architect, DevOps, or Cloud Engineer.
- Hands-on experience with an AWS environment.
- Relevant AWS certification(s).
- Experience in customer-facing, preferably with startups.
- Demonstrated ability to engage and influence C-level executives on relevant technical items.
- Excellent written and verbal communication skills in English.
- Ability to multitask and manage multiple responsibilities concurrently.
- Strong organizational skills and attention to detail.
- Excellent interpersonal, critical thinking, and problem-solving skills.
- Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.).
- International work environment.
- Referral program – enjoy cooperation with your colleagues and get a bonus.
- Company events and social gatherings (happy hours, team events, knowledge sharing, etc.).
- English classes.
- Soft skills training.
Country-specific benefits will be discussed during the hiring process. Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.
Account Solutions Architect in London employer: Automat-it UK LTD
Contact Detail:
Automat-it UK LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Solutions Architect in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local tech events. The more you engage with others, the better your chances of landing that Account Solutions Architect role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with AWS and how you've tackled complex technical issues. Let them see the value you can bring to their team.
✨Follow Up After Interviews
After an interview, drop a quick thank-you email to express your appreciation. It’s a simple way to keep yourself on their radar and show that you’re genuinely interested in the position.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining Automat-it. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Account Solutions Architect in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Solutions Architect role. Highlight your relevant experience with AWS and customer-facing roles, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since excellent written communication is key for this position, ensure your application is clear, concise, and free of errors. We want to see how you articulate your thoughts, so let your personality shine through!
Highlight Problem-Solving Abilities: In your application, share examples of how you've tackled complex technical issues in the past. We love seeing candidates who can think critically and come up with innovative solutions, especially in a customer-facing context.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves, and you'll be one step closer to joining our awesome team!
How to prepare for a job interview at Automat-it UK LTD
✨Know Your AWS Inside Out
As an Account Solutions Architect, you'll need to demonstrate your hands-on experience with AWS. Brush up on the latest AWS services and features, and be ready to discuss how you've used them in past roles. This will show your technical prowess and help you connect with the interviewers.
✨Showcase Your Customer Relationship Skills
Since this role involves maintaining long-term relationships with customers, prepare examples of how you've successfully managed client interactions in the past. Highlight any specific challenges you faced and how you resolved them to ensure customer satisfaction.
✨Prepare for C-Level Conversations
You'll likely engage with C-level executives, so practice articulating complex technical concepts in a way that's easy to understand. Think about how you can influence decision-making and be ready to share experiences where you've successfully communicated with senior stakeholders.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific scenarios where you've identified pain points for clients and how you addressed them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your critical thinking and problem-solving abilities.
