At a Glance
- Tasks: Manage patient scheduling and logistics for groundbreaking cancer therapies.
- Company: Join Autolus, a leader in innovative biopharmaceuticals focused on life-changing treatments.
- Benefits: Enjoy a competitive salary, bonuses, private medical insurance, and a flexible work environment.
- Other info: Be part of a diverse team committed to excellence and continuous improvement.
- Why this job: Make a real difference in patients' lives while working with cutting-edge technology.
- Qualifications: Experience in healthcare logistics and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Work with us. Our team are passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and autoimmune disease to deliver life-changing treatments to patients. While working at Autolus you will enjoy a flexible, diverse and dynamic working environment which actively promotes creativity, leadership and teamwork.
About Autolus: Autolus is a biopharmaceutical company, advancing innovative therapies at both clinical and commercial stages of development, focused on next-generation, programmed T cell therapies for the treatment of cancer. Autolus has a pipeline of product candidates in development for the treatment of haematological malignancies, solid tumours, and autoimmune diseases.
Why Autolus: In addition to a competitive salary, performance-related bonus, private medical insurance, life insurance, and pension, Autolus is proud to offer a supportive work environment.
Role Summary: The Manager Patient Scheduling and Logistics will execute a strategy and deliver goals which enable clinical study and commercial delivery. Responsibilities include executing the clinical study coordination and scheduling of patients and their cells, from treatment site to Autolus manufacturing. Success in this role will require considerable initiative, proactive planning, real-time problem-solving, and a focus on exceptional customer service.
Key Responsibilities:
- Execute Patient Scheduling and Logistics strategy to realise Autolus clinical and commercial goals.
- Manage patient cell journeys in both the clinical trial and commercial settings.
- Act as the interface and process management lead between cross-functional teams.
- Coordinate and manage patient scheduling and cell management tasks.
- Communicate operational study requirements and manufacturing slot availability to the clinical sites.
- Lead internal projects or act as Subject Matter Expert in cross-functional teams.
- Deliver exceptional customer service in every interaction.
- Ensure compliance with GxP, maintain patient confidentiality, and adhere to Data Protection requirements.
- Participate and/or lead the development, review and implementation of departmental SOPs and processes.
- Provide daily telephone and email contact centre support to live operations.
Required to work on select national holidays to support operations, with an alternative day off to be arranged with management. Travel up to 10% of working time to EU and US sites.
Demonstrated skills and competencies:
- Breadth of experience in clinical/commercial/healthcare logistics, supply chain or customer service experience.
- Experience in collaborating with stakeholders to achieve results.
- Experience working in Patient Scheduling and Logistics or CAR-T (preferred).
Qualifications:
- Bachelor’s degree in natural sciences, supply chain, operations management, business, or related field (preferred).
- Desired 3 years of managerial experience in healthcare operations or supply chain (preferred).
Skills/Specialist knowledge:
- Clear and concise verbal and written communication.
- Adept analytical, problem solving and decision-making skills.
- Strong organization, planning and time management skills.
- Strong attention to detail and rigorous data accuracy.
- Strong leadership, people collaboration and motivation skills.
- Proficient in English.
- Experience working in a GxP environment.
- Excellent MS PowerPoint, Word, Excel, Sharepoint, and Outlook skills.
Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.
Patient Scheduling & Logistics Manager in Stevenage employer: Autolus
At Autolus, we are dedicated to transforming cancer therapy and autoimmune disease treatment through innovative biopharmaceutical solutions. Our flexible and dynamic work environment fosters creativity and teamwork, while our commitment to employee growth is reflected in our competitive benefits package, including private medical insurance and performance-related bonuses. Join us in making a meaningful impact on patients' lives as part of a diverse and inclusive team that values every voice.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Scheduling & Logistics Manager in Stevenage
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Autolus and understanding their mission. Show your passion for cancer therapy and how your skills align with their goals. Tailor your responses to highlight your experience in patient scheduling and logistics.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your problem-solving skills and how you've handled challenges in previous roles.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Patient Scheduling & Logistics Manager in Stevenage
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Scheduling & Logistics Manager role. Highlight your relevant experience in healthcare logistics and patient scheduling, and show us how your skills align with our mission at Autolus.
Showcase Your Communication Skills:Since this role involves a lot of collaboration, it's crucial to demonstrate your clear and concise communication abilities. Use examples from your past experiences where you effectively communicated with stakeholders or resolved issues.
Emphasise Problem-Solving Abilities:We love proactive problem solvers! Share specific instances where you've tackled challenges in logistics or scheduling. This will help us see how you can contribute to maintaining smooth operations at Autolus.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Autolus
✨Know Your Stuff
Before the interview, dive deep into Autolus and its innovative therapies. Familiarise yourself with their approach to cancer treatment and the specifics of patient scheduling and logistics. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their mission.
✨Showcase Your Problem-Solving Skills
Given the dynamic nature of the role, be prepared to discuss specific examples where you've successfully navigated challenges in logistics or patient management. Highlight your analytical skills and how you've used them to resolve issues effectively, demonstrating your proactive planning abilities.
✨Emphasise Team Collaboration
Autolus values teamwork, so come ready to share experiences where you've collaborated with cross-functional teams. Discuss how you’ve built relationships with stakeholders and contributed to achieving common goals, showcasing your ability to work seamlessly across departments.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your genuine interest in the role and the company. Inquire about the team dynamics, ongoing projects, or how they measure success in patient scheduling. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
