At a Glance
- Tasks: Lead patient scheduling and logistics for innovative cancer therapies.
- Company: Join Autolus, a pioneering biopharmaceutical company transforming cancer treatment.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic work environment with potential travel and collaboration across teams.
- Why this job: Make a real difference in patients' lives while advancing cutting-edge therapies.
- Qualifications: Degree in nursing or related field; experience in healthcare operations preferred.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Title: Manager, Patient Scheduling (UK & Europe). Location: UK. Hours: Full time. Reports to: Senior Manager, Patient Scheduling. Department: Patient, Cell & Logistics Management.
About Autolus
Autolus is a biopharmaceutical company, advancing innovative therapies at both clinical and commercial stages of development, focused on next-generation, programmed T cell therapies for the treatment of cancer. Autolus has a pipeline of product candidates in development for the treatment of haematological malignancies, solid tumours, and autoimmune diseases.
Role Summary
The Manager Patient Scheduling and Logistics will execute a strategy and deliver on goals which enable clinical study and commercial delivery. Responsibilities include executing the clinical study coordination and scheduling of patients and their cells (apheresis starting material and drug product) from treatment site to Autolus manufacturing. The role requires initiative and proactivity to work within established processes and across dynamic patient journeys, collaborating with treatment sites and internal Autolus functions to coordinate each patient visit and their CAR T-cells through the cell journey.
Responsibilities
- Execute Patient Scheduling and Logistics strategy to realize Autolus clinical and commercial goals.
- Cross-train to manage patient cell journeys in both clinical trial and commercial settings; develop expertise in tools and systems.
- Act as interface and lead between sites, clinical study team, case management, manufacturing, logistics and clinical operations to ensure smooth scheduling and coordination of patients and cells.
- Coordinate and/or manage patient scheduling and cell management tasks from:
- Patient consent and screening
- Confirming apheresis and subsequent dispatch to manufacturing
- Setting courier pick-ups and deliveries and pre-alerts
- Oversee courier milestones, address changes to plan, escalate accordingly
- Confirming successful product manufacturing and coordinating patient visits preparation prior to infusion
- CAR T-cell Drug Order form to clinical trial site and confirming receipt by clinical site
- Coordinating and overseeing final drug product (CAR T) to the treatment site and successful product infusion
- Identify and resolve issues or barriers impacting scheduling, logistics and coordination execution
- Maintain patient confidentiality and adhere to Data Protection requirements
- Use tools and communication with treatment sites to optimise patient recruitment and slot utilisation
- Assist peers in understanding and executing cell journey processes
- Communicate study requirements to clinical sites, ensuring adherence to the cell journey process
- Lead initiatives to refine the cell journey process, including screening/enrolment, patient scheduling and treatment process
- Execute to achieve performance metrics; analyse metrics to inform actions and management decisions
- Identify potential study issues/risks and implement appropriate solutions
- Collaborate with vendors and internal stakeholders to communicate timelines and ensure performance
- Act as a functional expert for the Cell Management Portal
- Ensure compliance with GxP and ICH GCP guidelines; maintain inspection readiness
- Participate in development, review and implementation of SOPs and processes
- Attend internal and external team meetings as scheduled; travel up to 25% of time
Qualifications & Skills
- Bachelors degree in nursing, natural sciences, supply chain, or related field
- Strong experience in healthcare operations and/or supply chain
- Experience in medical centers related to Bone Marrow Transplantation, Clinical Research, Apheresis, and Cell Therapy (preferred)
- Proficient in English; German or other European languages preferred
- Strong verbal and written communication; excellent analytical and problem-solving skills
- Excellent organization, planning and time management; ability to multi-task
- Strong attention to detail, data accuracy, leadership and collaboration skills
- Ability to work across multiple teams and functions; initiative and hands-on approach in a fast-paced environment
- Understanding of ICH GCP and GDP guidelines
- Advanced MS Office and project tools; experience with IT systems/portals in supply chain, procurement and courier management
- Experience with Oracle/ERP and multiple databases; ability to work in multicultural teams and understand biologic material transport
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
London, England, United Kingdom – reference: LNKD1_UKTJ
Manager, Patient Scheduling (UK and EU) in City of London employer: Autolus Therapeutics
Autolus is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets patient care. With a strong focus on employee growth and development, we provide comprehensive training and cross-functional opportunities that empower our team to excel in their roles. Our collaborative culture fosters teamwork and creativity, making it a rewarding place for those passionate about advancing cutting-edge therapies in the biopharmaceutical industry.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Patient Scheduling (UK and EU) in City of London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Autolus Therapeutics.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Autolus Therapeutics.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Autolus Therapeutics, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Manager, Patient Scheduling (UK and EU) in City of London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Autolus Therapeutics.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Autolus Therapeutics.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Autolus Therapeutics. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Autolus Therapeutics. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Autolus Therapeutics
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Autolus Therapeutics’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
